Seller: Best Buy Product: Cell Phone Clear all filters (0 of 329 reviews match)
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Purchased an unlocked phone 1 day ago phone had issues while doing an update from Tmobile it kept restarting over and over till battery drained, took it to Best Buy " in Montclair California and the cell phone department told me they could do nothing cause I had placed...
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3.2
Product
Cell Phone
#1337712
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Best Buy - Awful

Terrible. Over 3.5 hrs to buy n set up new phones. Verizon is a ripoff n best buy sevice slow kinda arrogsnt n error prone. Ridiculous experience. Never, ever coming back.
1.0
Details
Style and Design
Product
Cell Phone
#1238333
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1 phone was wrong, it was black, , the staff did a return and went across the street to Park mall AT&T and got me a phone, the black phone never left the store, 2nd phone number was ported wrong. We didn't figure this out till we were home, called store, asked to come...
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Anonymous
Anonymous

I had no idea that AT&T employees actually work at Best Buy.I thought they worked at AT&T.

Anonymous
Anonymous

OP:Whenever anyone mentions the word sue or lawyer, you no longer deal with anyone working in the store.You get to deal with their legal department.This novel is just too long...

1.0
Product
Cell Phone
I didn't like
  • Lying to customer to make sale
  • Csr staff
  • Being lied to
#976789
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It is my anniversary tomorrow and I order a phone for my boyfriend 2 weeks ago, just to make sure it arrives on time. The first phone which arrived was working for 1 hour and died. I returned it to store, wanted to buy the replacement they told me to order it online....
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2.4
Product
Cell Phone
I didn't like
  • Poor customer service
#926220
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