Cell Phone Reviews and Complaints
Wish Factory - I bought a phone off of wish I've been trying several ways to get it activated so I could use the phone but we are unable to do so I need to find out how to send it back and get a refund
I just need to return this phone is not compatible with anything we have down here I just need to get a refund
Wish - I want to talk to a person
I ordered a phone from wish.com. The phone that was advertised was a 6.3-inch screen phone.
When I received the phone the screen wasn't even a 5.5-inch screen. I have been trying for three weeks to get help, but I get nothing but a recording.
They want me to attach a picture, but this is why I was ordering a new phone my camera doesn't work correctly. I jyst wanted some answers.
Letgo - I was scammed
She sold a supposed boxed fake phone to me and blocked me afterwards
Wish - Said that they refunded my money but it has not been put back on my card
Bought a phone that when i recived it it was not as advertised wrote support the said that my money would be back on my card in 15 business day it has been 27 business days and no refund
Virgin Mobile - Not had service
My phone turns on and stays on blue screen I don't know what to do
Assurance Wireless - Horrible
Phone locked out, no help. Sending replacement phone, but not overnight.
The ams model ul40 is horrible. They do not even send a manual to learn
Assurance Wireless - Service is fine, ANS UL40 is worthless.
Recieved first UL40, after getting on wifi and downloading a couple apps, the entire phone kept freezing, and the phone kept over heating. Run a diagnostic app and the 4th core of the processors temp was around 180 degrees and it never came online.
Ok, so maybe a defective CPU no biggie. Got a replacement with the exact same issue. Im currently using it still as a call/ text only. Processor overheating, hard to type (bad screen), battery life is horrible, charge time is excessive.
It constantly downloads adware and games without my knowledge or consent. What goos is 1 gb of data if it all goes to downloading games and adware without your consent? The RAM is maxed out due to it having android 7.0 on a phone with hardware enough to support kit kat= 4.4.2 Also phone no longer recognizes SD card, nor will it communicate with my PC to get any of the pictures off. Customer service and their terms suck, however it is a free service so I wont complain about the plan it comes with.
Im satisfied with that. If they would allow other phones to be activated, or atleast issue basic phones, or a decent basic smartphone they wouldnt have near as many complaints.
Wish - Refund
I ordered a phone for christmas. It was cheap and very slow.
Returned it to Wish. Still waiting on an answer from the many emails i've sent them. Its been 3 weeks !!!
Of course they don't have a phone number where you can actually talk to somebody !! Will never purchase from them again.
Assurance Wireless - My phone completely stop working
The power wont come on
Consumer Cellular - Phone problem
The battery on my dory flip phone keeps dying with little time being used