Cell Phone Reviews and Complaints
Assurance Wireless - Terrible Phones/Fleecing Americans
Assurance Wireless/Sprint is profiting off the US Government via there well intentioned Universal Phone Lifeline Service. In return for a tremendous amount of profit that they make out of this scam, Assurance Wireless/Sprint offers junk quality throw away phones. The so called "smart phones" that they have on offer are of such low quality that using 2 cans and a piece of string is actually a better experience and cheaper! The government should really audit these companies to verify that the money they're paying these companies is actually worth it. Because at present, it seems that for Assurance Wireless/Sprint are laughing all the way to the bank!!!!!
My Assurance Wireless phone, the ANS UL40 - THE BIGGEST PIECE OF *** in the entire cosmos!!!!!! Let me count the ways:
1. Phone turns off all the time.
2. Phone constantly drops calls then turns off/on.
3. Other person can't hear you, then the phone turns off.
4. You can't hear the other person, then the phone turns off.
5. Trying to make a call, then the phone turns off.
6. Trying to search for a contact #, then the phone turns off.
7. Trying to open incoming text, then the phone turns off.
8. Trying to send a text, then the phone turns off.
9. Trying to open browser, then the phone turns off.
10. Trying to open apps, then the phone turns off.
11. Trying to remove dangerous apps, then the phone turns off.
12. Trying to use the calculator, the phone turns off.
13. Trying to use the timer, the phone turns off.
14. Yelling, cursing at the phone, it turns off.
15. Looking at the phone, it turns off!!!!!!
Wish - I have a phone that does not work by not turning on
I bought two phones from you guys and one works and the other one doesn't turn on I'm kind of upset about it sad about it after waiting so long to get it so can I have somebody to call me back if that's possible please thank you
Aliexpress - Not working screen
The after sales service dared tell me that they could see the scratches but that it was working properly. Are they blind?
Wish Factory - I bought a phone off of wish I've been trying several ways to get it activated so I could use the phone but we are unable to do so I need to find out how to send it back and get a refund
I just need to return this phone is not compatible with anything we have down here I just need to get a refund
Wish - I want to talk to a person
I ordered a phone from wish.com. The phone that was advertised was a 6.3-inch screen phone.
When I received the phone the screen wasn't even a 5.5-inch screen. I have been trying for three weeks to get help, but I get nothing but a recording.
They want me to attach a picture, but this is why I was ordering a new phone my camera doesn't work correctly. I jyst wanted some answers.
Letgo - I was scammed
She sold a supposed boxed fake phone to me and blocked me afterwards
Wish - Said that they refunded my money but it has not been put back on my card
Bought a phone that when i recived it it was not as advertised wrote support the said that my money would be back on my card in 15 business day it has been 27 business days and no refund
Virgin Mobile - Not had service
My phone turns on and stays on blue screen I don't know what to do
Assurance Wireless - Horrible
Phone locked out, no help. Sending replacement phone, but not overnight.
The ams model ul40 is horrible. They do not even send a manual to learn
Assurance Wireless - Service is fine, ANS UL40 is worthless.
Recieved first UL40, after getting on wifi and downloading a couple apps, the entire phone kept freezing, and the phone kept over heating. Run a diagnostic app and the 4th core of the processors temp was around 180 degrees and it never came online.
Ok, so maybe a defective CPU no biggie. Got a replacement with the exact same issue. Im currently using it still as a call/ text only. Processor overheating, hard to type (bad screen), battery life is horrible, charge time is excessive.
It constantly downloads adware and games without my knowledge or consent. What goos is 1 gb of data if it all goes to downloading games and adware without your consent? The RAM is maxed out due to it having android 7.0 on a phone with hardware enough to support kit kat= 4.4.2 Also phone no longer recognizes SD card, nor will it communicate with my PC to get any of the pictures off. Customer service and their terms suck, however it is a free service so I wont complain about the plan it comes with.
Im satisfied with that. If they would allow other phones to be activated, or atleast issue basic phones, or a decent basic smartphone they wouldnt have near as many complaints.