Product: Cell Phone Clear all filters (493 of 493 reviews match)
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Verizon Wireless in Boise, Idaho - Horrible customer service.

1.0
Details
Absolutely horrible after 10 years with them trying to get a new phone is a night mare they wont offer you crap for a discount but just give it away to new customer its crazy.
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Review
#1663376 Review #1663376 is a subjective opinion of poster.
Product
Cell Phone
Reason of review
Order processing issue

Brightstar Device Protection in Calgary, Alberta - HORRIBLE

1.0
Details
Sent me a Note 8. That got a line thru screen. Then refused send me new phone. Said i had to go to repair center to get fixed before they could send me new phone. WHILE THERE THE ONES THAT SET ME JUNK!
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Review
#1650280 Review #1650280 is a subjective opinion of poster.
Product
Cell Phone
Reason of review
Damaged or defective

Wish - A phone I ordered and I'm not getting a reply that I can read

1.0
Details
Wish - A phone I ordered and I'm not getting a reply that I can read
Wish - A phone I ordered and I'm not getting a reply that I can read
I order this phone I made many complaints bout the phone battery charger don't work phone gets hot head phones don't work and the head phone jack don't work right every time I try to contact them they keep telling me the same stuff that I've already tried now they say my phone is under review I can't get on the site to review the reply they sent me it just seems I got messed over with this phone deal
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Review
#1649490 Review #1649490 is a subjective opinion of poster.
Product
Cell Phone
Pros
  • Came early
Reason of review
Damaged or defective
Loss
$128
Preferred solution
Full refund

Wish - Customer Service Assistand NOT WORKING

1.0
Details
Wish - Customer Service Assistand NOT WORKING
Wish - Customer Service Assistand NOT WORKING
Wish - Customer Service Assistand NOT WORKING
Several customers have lately complained on the Facebook page, that your Customer Service Assistant is not working. I'm in the exact same situation myself. I've received dammaged goods today, and have tried repeatedly to contact Support regarding thatg, with no success.
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Review
#1642287 Review #1642287 is a subjective opinion of poster.
Product
Cell Phone
Pros
  • Customer care 08126312482
  • Prices
Cons
  • No real support contact customer service assistat not working
Reason of review
Poor customer service
Preferred solution
Replace item with undamaged item packaged properly
Tags
  • Wish Complaint
  • Wish terrible customer service

Letgo - Fraudulent Sellers

1.0
Details
My son made a purchase of an iphone and the guy was nice and brought his wife. He gave us a deal on the phone and when my son got home he asked for his # which he gave and said if you have any questions please let me know. The phone is icloud locked, carrier locked and is fricken useless. We contacted the seller and he said no refunds and is scamming us. I want my fricken money back, I already contacted BBB and corporate and the police and I want my money back. He scammed a 15 year old and I want his account closed and him banned from selling on the app FOREVER.
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Review
#1636178 Review #1636178 is a subjective opinion of poster.
Product
Cell Phone
Cons
  • People lie
  • Dealing with rude buyers
  • Broken product
Reason of review
Not as described/ advertised
Loss
$130
Preferred solution
Full refund
2.1
Details
Ordered 5 phones from one distributor, supposed to be unlocked, NONE WORK! some even have fake properties! Now I'm getting an access denied screen anytime I try to upload video evidence. I have very unhappy customers and now makes me look bad so currently repaying...
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1 comment
Dhgate2014
#1727600

Hi WavyGeoffroysTamarin278, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern. If you have any other question, please do not hesitate to contact us through the following link and choose online chat: https://goo.gl/hvEzdN or send email to: customer-support@DHgate.com Regards, Riane Customer Service Center DHgate.com

Review
#1613894 Review #1613894 is a subjective opinion of poster.
Product
Cell Phone
Pros
  • I liked how affordable the products are
Cons
  • Some communication from vendors regarding products
  • Items not as described
  • No response from the seller
Reason of review
Damaged or defective
Loss
$650
Preferred solution
Full refund

Lazada Malaysia in Kuala Lumpur, Kuala Lumpur - Defacted item

1.0
Details
i bought cell phone from lazada. i got defacted cell phone no warranty card low storage i cannot download 8 mb app no working youtube hanging problem again and again if i click any app five minets it take to open my cell phone hawaie mate pro 20
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Review
#1605970 Review #1605970 is a subjective opinion of poster.
Product
Cell Phone
Reason of review
Damaged or defective
Loss
$324
Preferred solution
Full refund
2.1
Details
I bought a smartphone from gearbest and it was defective, I noticed the screen simply stopped responding to touch everytime it screen locked. This just a couple months after buying but since 45 days had gone by they refused to refund me the total ammount, they offered...
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Review
#1596280 Review #1596280 is a subjective opinion of poster.
Product
Cell Phone
Pros
  • Free shipping
Cons
  • How they have not shipped my order
Reason of review
Poor customer service
Loss
$180
Preferred solution
Full refund
Tags
  • No Refund
2.0
Details
july 7th went into store with my grandson who is 8years old I wanted two things one upgrade my phone and get a phone for my grand son the salesman name Kenny was helping me and other customers so by the time for him to upgrade my phone he assured me everything would...
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1 comment
h.kitchener
#1717549

Rather than a cell phone, I suggest buying a couple of good history books for the grand child to read.

Review
#1589951 Review #1589951 is a subjective opinion of poster.
Product
Cell Phone
Reason of review
Poor customer service
Loss
$120
1.0
Details
Read several blogs and have seen several videos about T-Mobile voiding warranties claiming the phone is water damaged when it is not. Turns out it's true! My phone developed a short in the charger port and has to be wiggled in just the right configuration to charge....
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Review
#1586575 Review #1586575 is a subjective opinion of poster.
Product
Cell Phone
Reason of review
Not as described/ advertised