Product: Car Rental Booking Clear all filters (0 of 4 reviews match)
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Thrifty Car Rental - Horrible company

Rented with my debit months ago. Went to pick up the car and they denied me due to a credit check. They then refuse to refund me because I don't meet their credit criteria. Which the manager couldn't tell me what was required even.
1.0
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Car Rental Booking
#1306891
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Question # 1 why wasn’t another van made available since you are #1 in the rental service Question # 2 why wasn’t I at least informed so I could make other arrangements Question #3 why do you employ such rude uncaring people in your Texarkana office This left me to...
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EnterpriseCares
EnterpriseCares

Ms. Burns,Thanks for your feedback. We appreciate it when customers tell us about their experiences. I have forwarded your comments to our Texas Regional management and our te...

1.1
Product
Car Rental Booking
#1306788
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I made a reservation online and had a friend drop me off at the airport only to find out that Thrifty doesn't take debit cards from local residents. I called for a manager who told me it's stated on their web site under terms and conditions, cause it sure enough did...
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Anonymous
Anonymous

Dropped off at the airport ?Was that the only car rental agency there ?

1.2
Product
Car Rental Booking
I didn't like
  • False and deceptive advertising
  • Long line
  • No place to sit while waiting in line
#1062574
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Dollar Thrifty Automotive Group - Did not honor our flighting miles and did not have a car for us after making reservations

stood at us up at the airport.......... told us they would call us if they had a car a week passed a never called!!!!! and toll fee's are just what the other review's said ............ only this time we never had to pay them................................. i wonder why? ....................... i would never rent from them again {{Redacted}}
Product
Car Rental Booking
I didn't like
  • Stood us up at the airport
#963586
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