Product: Car Radiator Clear all filters (0 of 16 reviews match)
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Rockauto - Damaged product received from FedEx

Receive damage box in which also it damage the radiator that was inside I am sending this back today tracking number 09 +919-591-175-4181 FedEx's confirmation of Return number is PRP 221-339-0100. Now that you have received the confirmation number from FedEx could you please forward my radiator so I can put this inside my truck at appreciated photo attached of the box
Product
Car Radiator
#1445974
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Rockauto - Received a broken part. Didn't know till I unpacked it a year after I bought it because it is a year long project

I ordered a radiator last year. I didn't need to install it until the engine was finally finished this year. When i unpacked the part to install it, it was damaged. Rockauto will not exchange it due to their 30 day policy. *** them. I will not use this company again aftet 10 years of buying parts from them.
Product
Car Radiator
#1443330
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Installed new radiator, when I added coolant found it had a crack in the seam. Called customer support. They said take to local store and they'll be glad to exchange it. Asked how they were going to compensate for lost time and wasted antifreeze. Told them they should...
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Anonymous
Pat

I'm surprised you got that. Another big competitor of Advance is supposed to have a process of compensation for those situations. My buddy has an account and carries a tax num...

1.0
Product
Car Radiator
#1403306
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Rockauto - Bad radiator

I got a bad radiator from them. Trying to get it returned for a new one.
2.0
Details
Advertised vs Delivered
Delivery Service
Discounts and Special Offers
Ease of Use
Equipment Quality
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Service Scheduling
Turnaround Time
Usability
Value for money
Warranty
Product
Car Radiator
#1400110
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I purchased a Radiator after a few months it started leaking. I went through the return process and they sent me a replacment of course i had to pay for the shipping back to them. After the replacment was installed everything was good for about a month then the new...
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3.2
Product
Car Radiator
#1326591
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The radiator mount was not wrapped and the bumper only had cardboard around it. The radiator had bend pieces. The bumber box looked like it had been drug across concrete and the bumber was scratched all to *** I even got metal shavings in my finger when i touched it!...
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Product
Car Radiator
#1277567
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Rockauto - I never received my order

Rockauto - I never received my order
Rockauto - I never received my order
I order a Radiator on May 11th 2018 and the order went through my order number is 84557772 and my tracking number is 849603816847015 and the order was supposed to be delivered on May 15th 2018 and I never received it... When i go to track my order it just say's label created..
Product
Car Radiator
#1261943
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Orderd radiator the highest brand for direct fit to my acura. Placed year and model of the vehicle, engine size. Their online catalog says direct fit, will fit to my given vehicle description. Parts arrived in time. Removed my OEM radiator and when I'm about to...
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LongingChinook
LongingChinook

im done

Product
Car Radiator
#1241996
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Rockauto - PLEASE ANSWER MY RETUN
Rockauto - PLEASE ANSWER MY RETUN
Rockauto - PLEASE ANSWER MY RETUN
This radiator was damaged t the point the mechanic would not install it. There was a gouge in the box and radiator. I filled a claim at least 10 days ago. Here is the order #80527850 Going to file with BBB any anyone else I can. You can't do business this way. The...
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HurriedCommonFrog
HurriedCommonFrog

you refund policy on defective/damaged parts is non existent. I filed a claim about 10 days a ago and have heard nothing.

1.0
Product
Car Radiator
I didn't like
  • No phone
  • You will not respond to your refund policy
#1224656
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Partsgeek - Damaged radiator

Partsgeek - Damaged radiator
Partsgeek - Damaged radiator
Delivery box was damaged and item inside box was damaged.
Product
Car Radiator
#1224370
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