Seller: Carmax Product: Car Clear all filters (0 of 414 reviews match)
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She has the car for only two months and it has been to the shop three times. And now the engine light us on. And 10 problems came up. I call thwm to complain and manager treated it like a joke. He didntveven take my number to call back. They are full of ***.
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Anonymous
Frustrated

I too bought a car from CarMax for my daughter. They said it was not in any collisions w/ paperwork to 'prove'. The right doors had window and locking issues, sensor lights we...

1.9
Product
Car
#1356278
Paid to have a car transferred from another state that I was interested in buying from CarMax. The Autocheck Report stated NO Accidents. Thank goodness before I took possession that a friend of mine ran CarFax. The car had been in TWO accidents and one of them the car...
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1.0
Product
Car
#1244240
However, no bank will finance a car that is severely over the price of what it is worth. The car I bought was priced at 9k on Kelly Blue Book, and CarMax had it at 17K. They are happy to buy your car at the KBB price, but don't offer you the same respect when it come...
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Product
Car
#1188451
I have worked at Carmax as a sales associate and even purchased a car from them. Funny, the car purchase showed me their true colors. The car I purchased had problems soon after the 1 week return period. I fortunately had purchased "Maxcare", so I gave them the car and...
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Product
Car
#1132265
Went to Carmax after 3 other big dealers looking at the same brand car. Carmax made us the lowest offer for our car, 15000 (KBB15800-16400). All the other dealers offers were over 16000. Carmax had the car we looked at priced over 2000 higher (per Carguru) than average...
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Product
Car
I didn't like
  • Value compaired to other dealers
#1096012

I had my car gor a year last year my battery went out and battery acid leaked on some parts of my car it cost me $263for the problem they did not check they blamed for the battery going out when the battery was already not good before i bought the car my last staw I...
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Anonymous
Smitty

Your comment is almost incoherent. I hope you do a better job of explaining your problem to the court.

2.3
Product
Car
#1034930

I called them many many times over a period of 3 months, they stopped returning my phone calls and NEVER fixed the car. I tried to trade it in and they tell me its only worth $3,000 but I still owe $10,000. They are rip offs!!! I will never buy from them again and I...
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Anonymous
Lisa

I also bought a car from them. It's a piece of ***. Done nothing but soak money in two. I had to even replace the tranny after a year. I have had to replace both left and righ...

1.8
Product
Car
I didn't like
  • Lies
#1025612
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Car Review

Purchasing process took nearly six hours. Paint was damaged during transfer for which they slapped a coat of what looked like white out on it and called it up to their standards. If it hadnt been for the rarity of the type of vehicle, we would have walked away without purchasing it.
2.3
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Location
Product or Service Quality
Staff
Value for money
Product
Car
#1009518

Bought my first car in January of 2016 and it was in their shop for repairs for 36 of the first 45 days I had it. Then ended up buying it back but only if I got another car through them, so I did. Second car was doing great and after 6 months I went to trade it in...
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Anonymous
Anonymous

One more thing. Carfax is not reliable and is not to be trusted. If you don't believe me go on youtube and do a search. I believe it was abc news or 20/20 that did an investig...

Anonymous
Anonymous

You can also contact the dmv for where the car was purchased and have them run a vin report on any car you are thinking of purchasing from Carmax or any other dealer. Some Sta...

1.1
Product
Car
#972244
Over 4 weeks waiting for the car I found for them to sell to me due to delayed ordering and transport and follow through on their part. After my initiating multiple phone calls to them to expedite this process the car the car finally arrived 4 weeks later. Why were...
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1.4
Product
Car
I didn't like
  • Responsiveness to issues
  • Alternative suggestions to issues
  • Customer service
#953657