State: California Product: Mattress Clear all filters (0 of 277 reviews match)
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Sears - Mattresses suck!

Mattresses are CRAP. Warranty is a lie. After 2 months my FIRM mattress went soggy. After months of run-around, they had me submit 20 pictures from odd angles. And they decided not to refund the money. Mattresses are supposed to last 8-10 years, not weeks! FRAUD!!!!!
1.0
Details
Customer service
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Product or Service Quality
Warranty
Product
Mattress
#1332246
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Picked up purchased mattress today. Looked it over before putting in my vehicle to make sure it wasn’t damaged. Then I got home and started unloading it when I noticed a huge tear in the mattress. It was on the side that the Living Spaces employee had grabbed to load...
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1.0
Product
Mattress
#1253887
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Now six months later, we have an even more expensive mattress and once again, we are crawling out of a hole every morning and both of us are experiencing severe shoulder pain from it. Sit n sleeps answer to us this time was that the warranty was not valid (even though...
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1.0
Commerce, California
Product
Mattress
#1183585
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I returned a twin size mattress that I had purchase roughly 3 years ago because the springs were bad. On the same day I exchanged for the another twin size mattress. I didn't have a receipt, the cashier stated I had paid 149.99 at the original time of purchase and I...
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Anonymous
Anonymous

THIS IS NOT COSTCO. This is a complaint website and Costco does not monitor it. As with any company you need to go straight to the source for any grievances.

Anonymous
Anonymous

You are the unfair in this situation. Returning a three-year-old mattress would not happen at any other store.

Product
Mattress
#1182395
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Jeromes Furniture - The worst furniture place in California

I bought a mattress recommended by the salesperson for $2,100 which was a Diamond plush mattress a year ago. It hurt my back day one and have been trying to resolve for a year and get the run around. They sent out a tech last week and they don't have any record of it. The service is absolutely atrocious and they do not care about their customers. Don't make the mistake of going to them for a quality product and service.
1.1
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
Product
Mattress
#1108694
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We just bought a mattress from Ali at Sit n Sleep Murrieta. The mattress in the store was perfect, but the one that was delivered was hard as a rock. I splurged on this mattress because i have a herniated disc in my neck and needed the best i could get. 2 years of...
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Anonymous
Anonymous

Ontario Californiapurchased from Us Mattress on line free delivery

Anonymous
Anonymous

same problem here up sold me to $3000 Serta even after talking about how bad my back is, a year later and still owing $1500 I am in constant pain all night all day, well staye...

1.5
Product
Mattress
#954235
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When I thought I was purchasing a brand new bed mattress and bed products, I was actually purchasing nasty, crawling bed bugs. I should of known, it all started from the beginning. From the shipment of the furniture being cancelled and postpone due to furniture damage...
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LuckyDogCares
LuckyDogCares
Aarons Verified Representative

Hi,This is very unfortunate. Thank you for bringing this to our attention. Can you please email us at response@aarons.com with the primary name on account, store name, zip cod...

1.6
Product
Mattress
I didn't like
  • Manager lied about fixing product
  • Do not delivery on time
  • Poor customer service
#938973
mattress is breaking down after 1 .5 months i fell it is reconditioned for the price it should not 82yr old man hips hurt every time he turns over.w .e do not need to pay for them to look at it and removel hes on a fixed income one pissed consumer called 20 min hold...
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3.2
Product
Mattress
I liked
  • Sales guy
I didn't like
  • Loss of trust
  • Customer service
#903960
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I purchased a mattress form the Dump and it was suppose to be available for pickup on 6/18 and when I went to get my mattress I was told they did not have it and they didn't know when it would come in, I went back to the store to get a refund because that's a breach of...
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Anonymous
***cerned

Thanks for this info. I was going to buy from them and, I haven't bought anything from them because I've read, and heard from friends of mine, a lot of complaints about them. ...

1.9
Product
Mattress
#868790
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Buyer beware what happened to Great customer service what you don't get it here at Mor's Furniture in Visalia we we bought a mattress set along with a sectional and our mattress has fallen in and it is not even paid off they sent out a specialist to test it the...
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Product
Mattress
#860915
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