Product: Burger Clear all filters (17 of 17 reviews match)
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Culvers in Crete, Illinois - Want to ask about a specific product

Sunday June 9 approx 2:30. This store did not serve the regular burgers Culver’s does. We ordered two singles with cheese, two kids cheeseburger meals, onion rings, fries and a cup of Wisconsin cheese to dip. The burger WAS NOT a Culver’s burger that I get at any other location. It looked as if they ran out of burgers and was using just a store bought one. This was a total waste of money and disappointing since my sister had never had one. We had three others options of places to eat but choose Culver’s because of a better tasting burger. It was HORRIBLE. If we hadn’t started driving before eating I would have went back. I had to have my other grand daughter home for a medical procedure so I could turn back around.
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#1556521 Review #1556521 is a subjective opinion of poster.
Product
Burger

DOORDASH - Incorrect food

I ordered two lettuce wrapped burgers but one wasn’t lettuce wrapped
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Review
#1520542 Review #1520542 is a subjective opinion of poster.
Product
Burger
Reason of review
Not as described/ advertised

DOORDASH in Kansas City, Missouri - I ordered a gluten free bun for my burger, bun was gluten full

Last night I ordered two different burgers with gluten free buns bc I have Celiacs, and I have a dairy allergy, but WG burger arrived with gluten full bun. I got $8.09 refund through app so I called to get remaining $5.41 refund for $13.50. Rep Monica said she would provide $10 credit due to health concerns and bc I got disconnected during first call.
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#1494498 Review #1494498 is a subjective opinion of poster.
Product
Burger
Reason of review
Not as described/ advertised

DOORDASH - Wrong order

1.7
Details
DOORDASH - Wrong order
DOORDASH - Wrong order
I ordered a specific food with specific instructions on what not to put on my burger not only did I receive the entire wrong meal but the Burger had onions on it I'm allergic to onions you send me food that could've KILLED ME!
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Review
#1481912 Review #1481912 is a subjective opinion of poster.
Product
Burger
Cons
  • Poor communication with support
  • Not receiving food
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
Tags
  • Poor Problem Resolution

DOORDASH - Refund

1.0
Details
DOORDASH - Refund
DOORDASH - Refund
On hold too long I need a refund for a bloody burger that I requested to be well done and hard old fries
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Review
#1471747 Review #1471747 is a subjective opinion of poster.
Product
Burger
Reason of review
Bad quality

DOORDASH in Salem, Oregon - Food was cold and late

Food was very cold. Cold burger and fried food
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Review
#1445199 Review #1445199 is a subjective opinion of poster.
Product
Burger
Reason of review
Bad quality

DOORDASH in Tukwila, Washington - Food order

3.8
Details
Today when I received my order from Cheesecake Factory the food was cold and the burger was still raw in the middle. I called the restaurant and they told me to contact you guys and I just want my money back.
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Review
#1416036 Review #1416036 is a subjective opinion of poster.
Product
Burger
Reason of review
Bad quality

DOORDASH in Colorado Springs, Colorado - Cold awful food

Restaurant 4 miles away (10 min drive). Food picked up by driver, delivered 50 min later after I contacted her to complain. The only part of our meal that was warm were the milkshakes. We had to microwave the flattened-out burgers. BTW, she had orders from two other restaurants in the same bag.
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Review
#1412008 Review #1412008 is a subjective opinion of poster.
Product
Burger
Reason of review
Bad quality

DOORDASH in Troy, Michigan - Order wrong

5.0
Details
DOORDASH - Order wrong
DOORDASH - Order wrong
I contacted door dash and explained how i was upset with my order fries cold burger cold and wrong and the place is literally 5 minutes up the street smh The customer service guy i spoke with was very helpful and gave me a full refund
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Review
#1409872 Review #1409872 is a subjective opinion of poster.
Product
Burger
Reason of review
Bad quality

DOORDASH in Long Beach, California - My order was messed up

Burger was soggy on the bottom of the bun. Fries lukewarm.
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Review
#1393193 Review #1393193 is a subjective opinion of poster.
Product
Burger
Reason of review
Bad quality