Product: Burger Clear all filters (19 of 19 reviews match)
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DOORDASH - Refund

2.1
Details
smash burger is out of peanut butter shakes. i would like a refund
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Review
#1686145 Review #1686145 is a subjective opinion of poster.
Product
Burger
Pros
  • Quickness
Cons
  • Quality of food
Reason of review
Poor customer service
Loss
$7
Preferred solution
Full refund
3.3
Details
DOORDASH - Order was not fully cooked
The burger still has a lot of pink in it but I asked for the burger well done.
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2 comments
Anonymous
#1758897

This is not the fault of Doordash. Doordash simply contracts a driver to pick up the food for you.

Did you seriously want your Doordash driver to cut open your burger and ensure it was not pink on the inside? What you need to do is contact the restaurant and show Doordash that the food was made improperly or not to your taste. Next time pay careful attention to the order as with burgers there is generally a option to request it be cooked a specific way.

You can also place a note below the item and it request to be cooked a certain way. This gives the restaurant two chances it give it right.

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Review
#1672794 Review #1672794 is a subjective opinion of poster.
Product
Burger
Pros
  • Fast hot delivery
  • Quick service
Cons
  • All items below
Reason of review
Problem with delivery
Loss
$13
Preferred solution
Full refund

Culvers in Crete, Illinois - Want to ask about a specific product

Sunday June 9 approx 2:30. This store did not serve the regular burgers Culver’s does. We ordered two singles with cheese, two kids cheeseburger meals, onion rings, fries and a cup of Wisconsin cheese to dip. The burger WAS NOT a Culver’s burger that I get at any other location. It looked as if they ran out of burgers and was using just a store bought one. This was a total waste of money and disappointing since my sister had never had one. We had three others options of places to eat but choose Culver’s because of a better tasting burger. It was HORRIBLE. If we hadn’t started driving before eating I would have went back. I had to have my other grand daughter home for a medical procedure so I could turn back around.
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Review
#1556521 Review #1556521 is a subjective opinion of poster.
Product
Burger

DOORDASH - Incorrect food

I ordered two lettuce wrapped burgers but one wasn’t lettuce wrapped
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Review
#1520542 Review #1520542 is a subjective opinion of poster.
Product
Burger
Reason of review
Not as described/ advertised

DOORDASH in Kansas City, Missouri - I ordered a gluten free bun for my burger, bun was gluten full

Last night I ordered two different burgers with gluten free buns bc I have Celiacs, and I have a dairy allergy, but WG burger arrived with gluten full bun. I got $8.09 refund through app so I called to get remaining $5.41 refund for $13.50. Rep Monica said she would provide $10 credit due to health concerns and bc I got disconnected during first call.
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Review
#1494498 Review #1494498 is a subjective opinion of poster.
Product
Burger
Reason of review
Not as described/ advertised

DOORDASH - Wrong order

1.7
Details
DOORDASH - Wrong order
DOORDASH - Wrong order
I ordered a specific food with specific instructions on what not to put on my burger not only did I receive the entire wrong meal but the Burger had onions on it I'm allergic to onions you send me food that could've KILLED ME!
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Review
#1481912 Review #1481912 is a subjective opinion of poster.
Product
Burger
Cons
  • Poor communication with support
  • Not receiving food
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
Tags
  • Poor Problem Resolution

DOORDASH - Refund

1.0
Details
DOORDASH - Refund
DOORDASH - Refund
On hold too long I need a refund for a bloody burger that I requested to be well done and hard old fries
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Review
#1471747 Review #1471747 is a subjective opinion of poster.
Product
Burger
Reason of review
Bad quality

DOORDASH in Salem, Oregon - Food was cold and late

Food was very cold. Cold burger and fried food
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Review
#1445199 Review #1445199 is a subjective opinion of poster.
Product
Burger
Reason of review
Bad quality

DOORDASH in Tukwila, Washington - Food order

3.8
Details
Today when I received my order from Cheesecake Factory the food was cold and the burger was still raw in the middle. I called the restaurant and they told me to contact you guys and I just want my money back.
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Review
#1416036 Review #1416036 is a subjective opinion of poster.
Product
Burger
Reason of review
Bad quality

DOORDASH in Colorado Springs, Colorado - Cold awful food

Restaurant 4 miles away (10 min drive). Food picked up by driver, delivered 50 min later after I contacted her to complain. The only part of our meal that was warm were the milkshakes. We had to microwave the flattened-out burgers. BTW, she had orders from two other restaurants in the same bag.
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Review
#1412008 Review #1412008 is a subjective opinion of poster.
Product
Burger
Reason of review
Bad quality