BerryLook - THIS COMPANY IS A SCAM
I purchased three items from this company last May,2019 as a first time customer. I was so excited!!
I received my things a couple weeks later. One of the Three I was not happy with. I went on the website to look for a proper return address but could find one. Noe prior to receiving my order, I reached out via email to the company to inquire about how much longer my order was gong to take.
They responded immediately and even provided a tracking #. So I ended up returning my item to the address attached to the email. Which was also to the company. I tracked my return and they received the item June 8, 2019.
I have been reaching out to them since regarding my refund. They claim I sent the item to the incorrect address and now will only give me a partial refund. Well it is now July, 9,2019 and they still have not given me a penny of my return. I will NEVER order from this company.
They have terrible reviews.
I plan to continue to fight for my money.
DONTDO BUSINESS WITH THESE CROOKS! It’s a SCAM to get your money!
They send you something MONTHS AFTER YOU ORDER then tell you you have to return it to CHINA to get a refund AND THE SHIPPING IS $100!!!!!!!!!!! Bingo they keep your $40 and YOU GET NOTHING BUT SOME CHESP PIECE OF CRAP THAT LOOKS N O T H I N G LIKE THE PHOTO OF THE ITEM YOU THOUGHT YOU WERE GETTING!!!!!!!
Wish - No Return Shipping Label
I got the item that I had ordered, a pair of boots and I had ordered the wrong SIZE. I asked for a refund and have received it but I cannot ship the product back without the shipping label.
I have tried everything to find the return shipping label where they told me to find it.
No luck at all, I've tried contacting them on several means, the App, Facebook, Instagram and Gmail and still no luck or any help!!!!! Everything is just automated responses which is very annoying!!!!!
Very very annoyed about this!!!
Whatsmode - CHINESE CROOKS STEAL YOUR MONEY IN CLEVER SCHEME!
Bait you with great photos of merchandise, you order and PAY THEM, THREE MONTHS LATER you get a package containing am item that does not even VAGUELY resemble what you ordered BUT they refuse a refund. PAYPAL WONT HELP, BBB WONT HELP and you cant sue them. THIS IS AN INTERNATIONAL CRIME!!!!!!!
Whatsmode - Terrible Experience
I ordered a pair of boots that didn’t show up until months and months later and only after I had to contact the company in regards to my orders whereabouts. I finally received a pair of boots that are two sizes too small and now I’m responsible for paying for the return back to their China office. Terribly cheap merchandise also
JustFashionNow - Worst company to deal with ever
This company is a scam. I received a pair of boots that wreaked of plastic and the smell would not go away.
The boots were misshapen and too large for the typical size I wear. I tried emailing the company and I got the run around for a month.
Never ever ever buy from them. Ever.
Whatsmode - Boots size too small
I lost $47.49 because someone changed my size. I saw on my order size 5 and they shipped size 34.
My size is 37.5 or 7.5! Why would I order size 5? I contacted PayPal and they told me that they ruled against me. No reason was given, why?
I’m not going to deal with this people. It is sad but WestMode employees are bunch of con artists and a FRAUD company. I’m honest 70 year old and I don’t know how to deal with crooks! I hope people are going to read comments before ordering from this individuals.
Besides that, WhatsMode said that shopping online and actual stores are not same. They originally offered...I think it was $15.00 coupon to continue shipping with them. Seriously...!!!!!
Material is flimsy, smelly, cheap. DON’T BUY FROM WHATSMODE...!!!!!
BerryLook - REFUND FOR BOOTS
I PURCHASED BOOTS ON MARCH 4,2019. IT TOOK A MONTH FOR THEM TO ARRIVE.
I MADE A DISPUTE WITH PAY PAL BECAUSE I THEY SAID IT WOOD TAKE SEVEN DAYS FOR THE BOOTS TO ARRIVE, I THOUGHT THEY WERE NEVER COMING.I PAID $31.08 FOR THEM. THEY DID NOT FIT WHEN THEY CAME.N TO SMALL. I NOTIFIED BERRYLOOK AND THEY TOLD ME I COULD GIVE THEM AWAY, AND RETURN THEM ON MY OWN WHICH I DID. THEY WANTED THE TRACKING # WHICH I SENT TO THEM .
THEY SENT ME AN E-MAIL REQUESTING THAT I CANCEL THE DISPUTE WHICH I HAVE WITH PAY PAL, WHICH WAS A BIG MISTEAK BECAUSE BERRYLOOK HAS NOT FOLLOWED THRU WITH THERE REFUND.PAY PAL IS CHARGING ME FOR THE BOOTS. MY MONEY IS ALSO IMPORTANT TO ME AS WELL. I WILL NEVER ORDER ANYTHING FROM BERRYLOOK AGAIN, BECAUSE YOU DO NOT SEND REFUNDS LIKE YOU LIST ON YOUR WEB SITE, AND YOU CAN NEVER SPEAK TO ANYONE. THANK YOU FOR YOUR HELP.
TOLD ME THE BOOTS TO COME, I PAID $31.08 AND THEY DID NOT FIT, TO SMALL SO I NOTIFIED BERRYLOOK AND THEY TOLD ME I COULD SEND THEM BACK AND LET THEM KNOW THE TRACKING NUMBER WHICH I DID. I HAD MADE A DI SPUTE WITH PAY PAL ABOUT THIS PROBLEM. I WAS TOLD BY BERRYLOOK TO CLOSE THE DISPUTE WHICH I DID AND WAS A MISTEAK BECAUSE YOU ARE NOT FOLLOWING THROUGH WITH YOU
REFUND THAT YOU SENT TELLING ME YOU WOULD. IF THIS IS THE WAY YOU HANDLE RETURNS I WOULD NOT RECOMMEND BERRYLOOK FOR ANY OTHER MERCHANDISE, BECAUSE YOU DO NOT RETURN MONEY.
MY MONEY IS IMPORTANT TO ME ALSO. THANK YOU HOPE TO HEAR FROM YOU SOON.
Dresshead - Very small product
My shoe size is 11.This time I made the same size order/ 2 pairs of booties/, and you sent me very small ones.I need to return for refund.No return address and customer support.It is not professional!
Resolved: Whatsmode - Bad experience
Update by user Apr 25
We ended up out the money with boots we will never wear.
Update by user Apr 25
Received an apology and promise to try to do better from WhatsMode. We are looking at this as a lesson learned to find out more about companies before we order anything.
Original review posted by user Apr 24
Ordered boots that took over 6 weeks to arrive after many emails with customer service. They were super cheap and looked nothing like the online photo.
We wished to return for refund but as it had been over 30 days from the time the order was placed they requested a photo. Their response was things online do not look like the real thing and we would have to pay return shipping to China so it would not be cost effective to do that. They offered a $30 coupon to order something else! We told them to keep their coupon as we would never order from them again.
Do not order anything from this company. It is all poorly made out of substandard material and will not look like what you think you ordered.