I have held for numerous hours the past two days to straighten out my bill . Mary or Jim poteat tried to put my acct number in won’t take that or my phone number.
Poor customer service for a 13 year customer. I sent email to customer service it won’t go thru says invalid address. What is going on there don’t you need business? Now this won’t go thru because I have not written enough I am so fed up with your company.
Your menu person says today no waiting after 20 mins I am just done. Boy do you have issues constant hold for customer service can’t email invalid address can’t even send pissed note unless you write 100 words well the rest of the words I have to say you don’t want to hear trust me, I might be old but I am not dead.
Product or Service Mentioned: Customer Care.
Reason of review: Poor customer service.