Manufacturer: Other Company Category: Beds Clear all filters (37 of 37 reviews match)
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I purchased a bed last year through Bob's and went through their "ACCEPTANCE NOW" program. The bed turned out to be faulty ,as the screws kept coming loose on the bed. I contacted Bob's and the Local Manager met with me. I explained my story and he stated that his district mgr would be in town the following week and asked me to come in and explain my story. I met with both Mangers and an acceptable deal was worked out. At this point I thought it...
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Anonymous

Anonymous Hi there, I work for Acceptance Now. We'd be happy to look into your account further and see if there's anything we can do to help clear things up. Please give our customer se...

1.0
Product
#901019
Beware of Mattress Firm I was surprised to receive a mattress, foundation, and bed frame that stood 2.5 feet high, a veritable mountain for my short body to climb every night and to descend every morning. The salesperson at 1401 Cortez Rd. W Bradenton did not inform me about the height when selling me the mountain. After climbing it for a few days I wanted to return it. I was told that I should wait for a 30 day adjustment period. During that...
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Anonymous

Anonymous With such a serious physical limitation did you not think to ask about the height of the mattress? Did you try it in the store or buy it online? Do you think that retailers h...

Product
#894725
Very dissapointed with the product we purchased, a bed that is sinking after 3 days,as for the manager Mark,he is very rude and doesn't listen to the customer.passes judgement without the bed inspection being carried out,he had his answer already, he will not take it back and now the manufacturer wont return it due to the manager stating its a preferance not a defect.the bed has a 10 year warranty and I also bought a mattress protecter that...
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TellUsRTG

TellUsRTG Yikes! Sorry to hear about this. Would you be able to send us the details along with your order info to Tellus@Roomstogo.com?

2.3
Product
#892846
Bought an adjustable bed ($3800) just a month ago. It stopped working shortly after purchasing. Called customer service and they said they won't be in my area till Aug. 4. I told them I have a doc appt. that day. Said they would try to expedite. Never heard from them and called the store mgr. She sent an email to expedite it. Never heard from them. Called asst. store mgr. today and he said he would call them and call me back. Verified...
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Anonymous

Beth I too, bought furniture from RTG....WILL NEVER DO IT AGAIN!! Very poor customer service, waited 5 weeks for our first sofa (we ordered 2) then they tell us we have to wait 6...

Anonymous

Anonymous Sound like they are doing something about it. You are just being difficult. Relax... Really.

Product
#891079
I bought a Queen size bed and night stand . Furniture is very poor quality, Crack in the footboard, dirty ,greasy fingerprints on the furniture. One of the so called bed slats broke when we put the box springs on it. Inside of the drawers are not finished ,just looks like primer on it. The back of the headboard was filthy and this was right out of the box. I emailed and them and got a response asking me to send pictures , so I did , Still...
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2.2
Product
I liked
  • Sales person
I didn't like
  • Quality of product for the price
#872930
Bought a bed at My Hime furniture in 2012 or 2013. The bed wasn't in a good condition, I laid a complaint for about a year without tjem sending anyone. Later they send some guy to fix and still there was no change with the bed. I complained amd stopped paying. I tjen lost my job in 2014, thy kept on harassing my mother about coming to take the bed. Now my home is taken by Bears. Still paying because the interests are high. When I went to...
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Product
#839068
I am making payments on a $2000.00 dollar bed. Paying 230.00 per month. Found out that only 50.00 goes to the principal. They expect my wife and I to pay 9000.00 for the bed. STAY FAR AWAY FROM THESE CROOKS AT ALL COSTS. .
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Anonymous

Anonymous How can we stop them? Can we start a class action lawsuit for predatory lending, that's what they are doing? I didn't do the 90 days same as cash, then my bill increased from ...

I never had bed bugs Untill I got bunk beds. And I was give a used mattress from ware house. They left in my house a month. Give it they sprayers. Along with me. And bomb. Nothing else in my house has it. Just the one room. So I've bomed and sprayed. And know I am mad. They said it was me. Lived in this house for a year. No problem. Till the beds. Ok and know every time they come back they tell me a new story of bedbugs Seem they have a...
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Bought a bed that the sidewalls collapsed. Person came out and measured and took pictures of everything but the problem we reported. They denied the claim and would not respond to emails questioning why they denied warranty on problem we didn't complain about. Stay far away from this company. They will do everything to avoid honoring their warranty and when you try to complain they will ignore your emails. The store themselves are worthless as...
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1.5
Product
I didn't like
  • Anything about the company
#833559
On 2 different occasions I purchased a set of Chester drawers for my kids. What I picked out in the store was not what I got. Next trip I purchased a set of bunk beds and again what I picked out in the store and payed cash for, was not what I got. I finally decided to stack the beds after a year and the bunk sit so low to the bottom bed that there is absolutely NO head room at all. My child has to roll out of bed instead of sitting up like...
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1.5
Product
I didn't like
  • Buying experience
#833486