Manufacturer: Other Company Category: Beds Clear all filters (47 of 47 reviews match)
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This is suppose to be a king bed not a queen. Can you help me?.
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LuckyDogCares
LuckyDogCares

Hello,We would love to help! You can email us the primary name on the account, store name, zip code and the best contact number and we can pull up account and see what can be ...

Currently paying for defective bed, from the beginning I had a 5 year wsrranty on my bed, when that bed begin to sag they graciously replaced it with one that had a year warranty, mind you I was not given that bit of information and this one that I am payinv for now...
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1.0
Product
#926771
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Bought a new bunk bed and it was missing a top rung of the ladder out of the box and was told I'm *** out of luck. Manufacturer said I could buy one from them. They suck too. Then the most recent sales experience. Was basically followed around and insulted. My...
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Ordered a bed and a mattress in Pepperfry. For a first time user, it wasn't very clear where the delivery date was displayed but apparently I missed it. Only when i paid up and placed the order was i intimated clearly that the bed (which was in stock) will take 2 weeks...
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Product
I didn't like
  • Follow up is a nightmare
  • Incorrect parts sent
  • Do not take responsibility for their mistakes
#921271
I went into the Panama City Beach store in August 6th, 2016 and bought a bunk bed. They told me it was on back order and would not arrive until first week of October. I was not happy about that but was told it most likely will be sooner. They did however deliver all...
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TellUsRTG
TellUsRTG

This sounds terrible. I would love to be able to look into this. Are you able to send me your order info to Tellus@Roomstogo.com?

1.3
Product
I liked
  • Salesman
I didn't like
  • Office manager attitude
  • Floor model is on 3 month backorder
  • Return policy after a 3 month backorder
#916258
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Rooms To Go Bed Review from Atlanta, Georgia
Rooms To Go Bed Review from Atlanta, Georgia
Rooms To Go Bed Review from Atlanta, Georgia
Rooms To Go Bed Review from Atlanta, Georgia
Rooms To Go Bed Review from Atlanta, Georgia
I bought the Berkshire Bed, Queen size for my daughter. The bed had so many marks was hard to ignored. Unfortunately, I noticed it right after the movers left. I called RTG 5 minutes later for resolution and emailed pictures. I was told it was the type of wood used...
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TellUsRTG
TellUsRTG

Thank you for reaching out to us. Are you able to send us your order info along with the details to Tellus@Roomstogo.com?

I purchased a bed last year through Bob's and went through their "ACCEPTANCE NOW" program. The bed turned out to be faulty ,as the screws kept coming loose on the bed. I contacted Bob's and the Local Manager met with me. I explained my story and he stated that his...
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Anonymous
Anonymous

Hi there, I work for Acceptance Now. We'd be happy to look into your account further and see if there's anything we can do to help clear things up. Please give our customer se...

Beware of Mattress Firm I was surprised to receive a mattress, foundation, and bed frame that stood 2.5 feet high, a veritable mountain for my short body to climb every night and to descend every morning. The salesperson at 1401 Cortez Rd. W Bradenton did not inform me...
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Anonymous
Anonymous

With such a serious physical limitation did you not think to ask about the height of the mattress? Did you try it in the store or buy it online? Do you think that retailers h...

Very dissapointed with the product we purchased, a bed that is sinking after 3 days,as for the manager Mark,he is very rude and doesn't listen to the customer.passes judgement without the bed inspection being carried out,he had his answer already, he will not take it...
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TellUsRTG
TellUsRTG

Yikes! Sorry to hear about this. Would you be able to send us the details along with your order info to Tellus@Roomstogo.com?

2.3
Product
#892846
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Bought an adjustable bed ($3800) just a month ago. It stopped working shortly after purchasing. Called customer service and they said they won't be in my area till Aug. 4. I told them I have a doc appt. that day. Said they would try to expedite. Never heard from...
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Anonymous
Beth

I too, bought furniture from RTG....WILL NEVER DO IT AGAIN!! Very poor customer service, waited 5 weeks for our first sofa (we ordered 2) then they tell us we have to wait 6...

Anonymous
Anonymous

Sound like they are doing something about it. You are just being difficult. Relax... Really.