Product: Bed Clear all filters (176 of 176 reviews match)
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Mattress Firm - Wards Corner Norfolk VA great staff

5.0
Details
I recently purchase a king bed and King adjustable base from Mattress Firm in Norfolk Virginia. I am very pleased with my purchase and I also love the customer service and attention to detail I received from the salesperson. Mr. Alleyne asked me detailed questions about previous mattress in order to get my comfort level. I also tried several beds in the showroom and eventually made my decision on Beautyrest signature select mattress. I have had the mattress a few months and definitely have slept better due to adjustable base and the firm mattress which support my body. As a retired Soldier I am very please with the price, selection as excellent customer service from Antonio Alleyne at Wards Corner here in Norfolk
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Review
#1619658 Review #1619658 is a subjective opinion of poster.
Product
Bed
Pros
  • Sales team
  • Excellent customer service and knowledgeable
Reason of review
Good customer service

Ericdress in Roanoke, Virginia - I need an address to return an item

You send me a small bed i can't put my baby.so i would like to ask you the address that i can return the item(bed for baby),then you gonna give my money
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Review
#1614132 Review #1614132 is a subjective opinion of poster.
Product
Bed
Reason of review
Not as described/ advertised
1.5
Details
I purchased a king size mattress that came with a "free" adjustable bed....which means you get what you pay for, nothing. We choose the head only adjustment while the one in the store had head and foot. That one had adjustable legs on the base, which we needed, and a...
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2 comments
WorrisomeAkita
#1743592

I am having a similar problem. I was misinformed about the base and it's warranty. I wouldn't buy from there if they were the only mattress company in the US.

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Review
#1613371 Review #1613371 is a subjective opinion of poster.
Product
Bed
Reason of review
Not as described/ advertised

Bob Mills Furniture in Amarillo, Texas - False advertisement

1.2
Details
Bob Mills on his commercials indicate that their are no shoppers stalkers at Bob Mills Furniture! So what do you call an employee that meets you at the door and follow you throughout the store as you attempt to look. You can’t talk to your wife without being interrupted. I call that a shopper stalker. Next problem the two (2) beds we purchased from Bob Mills came with a 25 year warranty, but since Bob Mills no longer sell that product, we had to go to the manufacturer and they won’t stand behind their products and now we paid over $3000.00 for beds that we can’t sleep in. I’m going on two years sleeping in a recliner.
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Review
#1585279 Review #1585279 is a subjective opinion of poster.
Product
Bed
Reason of review
Warranty issue
Loss
$3000
Preferred solution
Let the company propose a solution
Motel 6 - The room was not adiquate
No the bed had a dip I did not rest good at all.
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1 comment
Anonymous
#1714545

I've been to Georgia on a fast train honey, I wasn't born no yesterday, I got a good Christian raising, and an eighth grade education, ain't no need for yall to be treatin' me this way!

Review
#1583541 Review #1583541 is a subjective opinion of poster.
Product
Bed
Reason of review
Bad quality

Coleman Furniture - Received damaged furniture terrible cust service!

1.0
Details
Coleman Furniture - Received damaged furniture terrible cust service!
Coleman Furniture - Received damaged furniture terrible cust service!
Coleman Furniture - Received damaged furniture terrible cust service!
Order bed and nightstands March 22, order arrived May 8, footboard was cracked in half, delivery company would only take footboard back, not the whole order. Called Coleman furniture, no full refund as I was ticked for waiting so long for delivery just to get broken furniture! I was assured I’d get a new footboard. I explained I’d like my Money back, I was told I’d have to pay full shipping back to them along with 20% fee ($300 plus freight shipping!?) I agreed to allow a replacement sent. Delivery of replacement was June 8th, footboard arrived damaged and stained on fabric, it was already used! This time the delivery Men REFUSED to take it back, and refused to correctly assemble it like they were suppose to do! Again I call and ask about a refund, (several calls and emails in between the 2 delivery dates asking on a status to which I got no info, no one knows anything. Again I’m told I agreed to the return shipping fees and to the restocking fees by purchasing from them!? I was never told about ANY OF THAT!!! They sent a furniture cleaning man to my House to clean the fabric on the foot board, that doesn’t help the snags and torn up fabric!! Cleaning man left and said he was sending a report stating footboard needed REPLACED IT IS BEYOND RAPAIRING! He would not give me a copy of his report. Told me they would probably not do anything more to fix the issue. I called my bank and filed a dispute with my credit card company and now I’m waiting to see what’s next! Will they come get the furniture!? My bank is crediting me back my entire purchase Price so I guess if they want their damaged furniture back they need to come Pick it up!! They brought it damaged, it was their fault not mine I paid for new furniture not something I needed to have repaired or someone else’s returned items, which is what they sent me!
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Review
#1570713 Review #1570713 is a subjective opinion of poster.
Product
Bed
Cons
  • Quality of the product
  • Customer service and defective products
  • Not willing to make things right
Reason of review
Damaged or defective
Loss
$1558
Preferred solution
Full refund
Tags
  • Deception
  • Questionable ethics
  • Renegade Furniture Delivery
  • Unacceptable Communication
  • Poor Customer Care
  • Fraudulant Activity

Stay away from the brick

Purchased I thought a new bed, only to find out that it was a floor model, that had stains on it, and a bit of a sag in the middle. What a bunch of crooks these guys are. People wake up, stay away, Ashley furniture is where I go from now on.
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Review
#1561736 Review #1561736 is a subjective opinion of poster.
Product
Bed
Reason of review
Not as described/ advertised
1.8
Details
But NO, a shadow of sadness and disappointment of sleeping in our first bed together was a nightmare. Alan Gunter and I ( the account is under his name) came to Burbank over two months ago found a "Sit-n-Sleep" and liked it, liked the sales guy everything. Did the bed...
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1 comment
ShallowTang762
#1738218

Makes me less likely to buy from Sit n Sleep!

Review
#1556433 Review #1556433 is a subjective opinion of poster.
Product
Bed
Reason of review
Not as described/ advertised
Loss
$3350
Preferred solution
Deliver product or service ordered

Wayfair - Super low quality products

1.6
Details
The bed I ordered looked great on the site. I didn't take it out of the two boxes it came in for 34 days because of some remodeling of the room the bed was to go into. When I finally started assembling it, I was appalled at what I had paid over $1000 for. I knew it wasn't solid wood when I bought it, but I didn't realize that the wood grain veneer on it was really just a sticker glued on.
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Review
#1552844 Review #1552844 is a subjective opinion of poster.
Product
Bed
Reason of review
Bad quality
Loss
$1100
Preferred solution
Full refund

The Brick in Calgary, Alberta - Buying a bed

Purchased a bed 2 weeks ago, on sale, only have it show up,being warped very badly. They came out to look at it,and told me it was sold as is,off the showroom floor. I did not know I was buying a bed off the showroom floor, or I would have never bought it. What a bunch of crap, these guys should not be in business, they have more bad complaints then anyother furniture company out there. So will never deal there again,buyer beware, go some place else. Bunch of crooks.
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Review
#1531052 Review #1531052 is a subjective opinion of poster.
Product
Bed
Reason of review
Bad quality
Loss
$1
Preferred solution
Let the company propose a solution