Ball Joint Reviews and Complaints
Rockauto - Store credit/warranty for defective part
Installed ball joint per manufacturer instructions/specs but the boots are leaking grease after only being on vehicle for 1 week.
Rockauto - First time buying from you guys,hope it would of been differ
I just placed ordered parts 6weeks ago after painting my car didn't even get a chance to put on car and ball joint had a pin hole!
Rockauto - Junk parts Junk service
Update by user Jun 29, 2018
Almost the end of June. No calls No Email No response from rock auto. I will never buy another product from them ever again and I would encourage everybody else not to!
Original review posted by user May 30, 2018
Being in the automotive industry for 40+ I thought I would give them a try. I ordered first line parts and the price seemed fair.
It was a large job on this 79 CJ5 and I had to order many parts from all over the States. When I got everything together and started the job, in the package with the parts I found a note that said I could only return the parts before May 10th witch had already passed. I installed the ball joints and low and behold they were junk. It took both hands to turn the knuckle, the ball joints were way too tight.
I emailed rockauto and they said they could send me another set of junk ball joints but could not refund my money or my labor. I guess if your a backyard *** it may be ok but when your trying to make your living working on cars rockauto is not the place to go.
I can see that every review page has the same complaints. BAD PARTS AND BAD SERVICE!
Rockauto - Broken parts
Ordered an upper ball joint the first one arrived with the rubber boot ripped. I was sent a replacement and to my surprise the second one also had the rubber boot ripped. Two different parts with the same issue this is ridiculous.
Partsgeek - 1995 honda civic dx upper ball joint by moog
payed to install two hundred, it raised my car 1/2 inch up looks terrible now.(china parts )not japan ome.ruined my whole build on car i guess the american buy parts cheap from china sell us junk more expensive moog upper ball joint not for honda civic 1992-1995 i pissed my money away and not have to redo so i ended up lossing about two hundred and eighty dollars thanks to this company,also orded mirrors for my 1995 honda civic one of the mirrors was vibrating so much i could see when on free way,they did return but waste of time when installed allready stick with part orignal expensive japan parts marked up by american people
Rockauto - Faulty *** parts
Well I was leaving work after three months of using the lower ball joints that they sent me. bought the parts on 7-23 and the ball joints the part failed on both sides.
One actually dropped and the second one was on the point of popping out as well. I am a experienced mechanic. I didn't install these wrong. These were just faulty parts.
I will never recommend or buy from the website and will tell as many as I can. These parts could of killed me and the people around me.