1.7
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Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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bought some meat and seafood from this guy Austin Groves who says he is the english customer service rep. i made the order and everything was fine, i talked to there customer service and they were absolutely clueless it was a chinese staff member who could not speak english, finally i was talk to this Austin guy who was even more clueless than the other person, they said they saw my order and my payment but told me they already delivered my food, it took 2 weeks for my food to arrive it was missing half the stuff i ordered.

i talked to him again he says he cannot see my order and that he never spoke to me. it was the biggest waste of time ever, i was actually look to see if could distribute the food for them as well but after dealing with him forget that!

Product or Service Mentioned: Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $100.

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