Seller: Partsgeek Product: Auto Part Clear all filters (13 of 57 reviews match)
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Partsgeek - Fraud advertisement
Partsgeek - Fraud advertisement
This part number when i saw it on site only 57 dollars ...but when i email and try it to buy they want to charge 87 dollars somethings...and been very bad service try dift off customer... Even wrong order wrong part ..and reply to exchange 10 mins later still said...
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Product
Auto Part
#1086496
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I was looking for a part and found Parts Geek. I entered my car info and was told what part I needed by their site. I ordered the part and when it got here it was wrong. I asked to return the part and was told I needed to pay the freight charge to send back. They were...
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2.2
Product
Auto Part
I liked
  • Low prices and easy website
I didn't like
  • No service at all
  • Problem resolution process
#1079362
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They sent me wrong parts.I ordered them for my 1970 Oldsmobile and I get parts for a 1968 Camaro. They won't take them back. Had to send pictures in to show them it was the wrong parts. They must have some flunky pulling parts stuffing them in the box and sending them....
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1.2
Product
Auto Part
#1055689
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Received parts kit and kept them until my car logged the proper mileage. The day before Christmas, I left my car and parts at the local Acura dealer and was told they would have my car back by that afternoon so I would have it for the Christmas weekend. An Acura tech...
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Product
Auto Part
#981848
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I BOUGHT A PART WHICH WAS MISREPRESENTED BY THEM ONLINE. THE PART I BOUGHT WAS NOT THE PART ADVERTISED ONLINE. THE PART I RECEIVED DID NOT MATCH WHAT I PURCHASED. CUSTOMER SERVICE DOES NOT EXIST. ONLINE CHAT IS ONLY TO TAKE ORDERS. FIRST AND LAST TIME PURCHASING...
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BRIANGRAY
BRIANGRAY

AFTER I COMPLAINED TO THE BETTER BUSINESS BUREAU IN NEW JERSEY THE PROBLEM WAS RESOLVED.

1.2
Product
Auto Part
#938370
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I ordered part off of their online service. In their description field was the make, model, year, and engine size that I had so I ordered the part. It was wrong. When I laid the part I took off of the truck next to the part they sent there was no comparison. I took a...
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1.0
Product
Auto Part
I didn't like
  • No service at all
#927288
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Horrible company to deal with placed order on Sunday received message Mon they were out of stock on my hood the main part I needed. I immediately contacted them to replace with another one of the 10 they had in stock all I got was sorry to late so I told them to cancel...
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1.3
Partsgeek Culver, Oregon
Product
Auto Part
#921599
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selected my vehicle (year, model, etc) and selected the part that i needed (window motor) once i received the part and went to put it in, it was the wrong part. Contacted parts geek to return and exchange the part, they have been going back and forth with me that its...
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1.0
Product
Auto Part
I didn't like
  • Customer service
#901616
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I received a defective part, but due to the lengthy return and replacement process The auto shop tie wrapped it together so we could use it. I received an E-mail from Part geeks stating they had reviewed my problem and would call me or E-mail me by 8-3. It is now...
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Product
Auto Part
#896958
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I ordered a part for my Toyota. Parts geek sent the wrong part. I paid +- $13 for shipping and +- $27 to return. the incorrect part. I imagine I will get my money back, I but lost $40 in shipping because Partsgeek sent the wrong part. Why am I penalized because...
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rollo2016
rollo2016

Far too many complaints against this company. Probably best to avoid them.

2.5
Product
Auto Part
I liked
  • Good parts selection
  • Competitive part price
I didn't like
  • Wrong part
  • No ability to talk to a person in customer service
#834561
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Partsgeek - Terrible! Core charge refund

#1096817
1.5
Details
Customer service is both extremely rude and incompetent. Had to call multiple times and spoke to two reps and one supervisor. Only after pressing the issue did they admit they had received the old part and would refund the core charge. It shouldn't take that much work for the customer to get a parts company that live up to their end of a contract. I'll never buy from them again.
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Auto Part Review

#1008035
1.0
Details
I sent off for two different parts.they sent me the wrong part which cost me 650$ dollars, and the part i needed cost only 29.73, so i returned the old part, ordered the new one, and ive never got my money back for the wrong part, and has yet to receive the right part, or a fefund for it either.im now failing a dispute with my bank.
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Auto Part Review

#976168
1.8
Details
Decent priced wrong part. I put in all my info for my vehicle. I took the part to my mechnic he said its the wrong part. He did something to make it work. But its 1/16th from my rim. So now i have to take it to a alignment place and see if they cant align it so it doesnt touch the rim.
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Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website