Auto Part Reviews and Complaints
This part number when i saw it on site only 57 dollars ...but when i email and try it to buy they want to charge 87 dollars somethings...and been very bad service try dift off customer... Even wrong order wrong part ..and reply to exchange 10 mins later still said...Read more
I was looking for a part and found Parts Geek. I entered my car info and was told what part I needed by their site. I ordered the part and when it got here it was wrong. I asked to return the part and was told I needed to pay the freight charge to send back. They were...Read more
- Low prices and easy website
I didn't like
- No service at all
- Problem resolution process
They sent me wrong parts.I ordered them for my 1970 Oldsmobile and I get parts for a 1968 Camaro. They won't take them back. Had to send pictures in to show them it was the wrong parts. They must have some flunky pulling parts stuffing them in the box and sending them....Read more
Received parts kit and kept them until my car logged the proper mileage. The day before Christmas, I left my car and parts at the local Acura dealer and was told they would have my car back by that afternoon so I would have it for the Christmas weekend. An Acura tech...Read more
I BOUGHT A PART WHICH WAS MISREPRESENTED BY THEM ONLINE. THE PART I BOUGHT WAS NOT THE PART ADVERTISED ONLINE. THE PART I RECEIVED DID NOT MATCH WHAT I PURCHASED. CUSTOMER SERVICE DOES NOT EXIST. ONLINE CHAT IS ONLY TO TAKE ORDERS. FIRST AND LAST TIME PURCHASING...Read more
I ordered part off of their online service. In their description field was the make, model, year, and engine size that I had so I ordered the part. It was wrong. When I laid the part I took off of the truck next to the part they sent there was no comparison. I took a...Read more
Horrible company to deal with placed order on Sunday received message Mon they were out of stock on my hood the main part I needed. I immediately contacted them to replace with another one of the 10 they had in stock all I got was sorry to late so I told them to cancel...Read more
Partsgeek Culver, Oregon
selected my vehicle (year, model, etc) and selected the part that i needed (window motor) once i received the part and went to put it in, it was the wrong part. Contacted parts geek to return and exchange the part, they have been going back and forth with me that its...Read more
I received a defective part, but due to the lengthy return and replacement process The auto shop tie wrapped it together so we could use it. I received an E-mail from Part geeks stating they had reviewed my problem and would call me or E-mail me by 8-3. It is now...Read more
I ordered a part for my Toyota. Parts geek sent the wrong part. I paid +- $13 for shipping and +- $27 to return. the incorrect part. I imagine I will get my money back, I but lost $40 in shipping because Partsgeek sent the wrong part. Why am I penalized because...Read more
Partsgeek - Terrible! Core charge refund
Customer service is both extremely rude and incompetent. Had to call multiple times and spoke to two reps and one supervisor. Only after pressing the issue did they admit they had received the old part and would refund the core charge. It shouldn't take that much work for the customer to get a parts company that live up to their end of a contract. I'll never buy from them again.
Auto Part Review
I sent off for two different parts.they sent me the wrong part which cost me 650$ dollars, and the part i needed cost only 29.73, so i returned the old part, ordered the new one, and ive never got my money back for the wrong part, and has yet to receive the right part, or a fefund for it either.im now failing a dispute with my bank.
Auto Part Review
Decent priced wrong part. I put in all my info for my vehicle. I took the part to my mechnic he said its the wrong part. He did something to make it work. But its 1/16th from my rim. So now i have to take it to a alignment place and see if they cant align it so it doesnt touch the rim.