Seller: Partsgeek Product: Auto Part Clear all filters (17 of 76 reviews match)
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Partsgeek - Paerts Geek return policy
I have ordered a part for my 2006 Audi which end up a wrong part when I received it. I sent them a ticket to inform them about the situation and they kindly sent me a label to return the part at no additional cost to me. They sent me a second part and the same thing...
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3.3
Product
Auto Part
#1123024
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The part was defective. Since it's electrical (I'm sure that's what they'll say), no refund. The new part $100. Labor to remove the defective part $180. They want me to return it and even pay for shipping. They should be paying for the new part and the labor. When I...
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Product
Auto Part
#1116047
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I was looking for a part and found Parts Geek. I entered my car info and was told what part I needed by their site. I ordered the part and when it got here it was wrong. I asked to return the part and was told I needed to pay the freight charge to send back. They were...
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2.2
Product
Auto Part
I liked
  • Low prices and easy website
I didn't like
  • Problem resolution process
  • No service at all
#1079362
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Partsgeek - I was scammed of my money for returned parts.

#1145892
1.0
Details
I returned 4 parts to the facility that UPS has on file, and i was told by a Rep. it went to their other facility, and then they later claimed that it wasn't, one of their facilities, in which it is. Now here it is 3 months later I'm still fighting for my money for those parts that they're denying reached their facility. I'll never recommend this company. Terrible business.
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Diversity of Products or Services
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Partsgeek - Wrong part was sent

#1130686
1.0
Details
Order a part for my ford truck . 2 weeks later the part shows up for a chevy. Emailed several times . Never got a response. Cancel the credit card charge. Worst company to do business with. Very dishonest.
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Diversity of Products or Services
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Partsgeek - Terrible! Core charge refund

#1096817
1.5
Details
Customer service is both extremely rude and incompetent. Had to call multiple times and spoke to two reps and one supervisor. Only after pressing the issue did they admit they had received the old part and would refund the core charge. It shouldn't take that much work for the customer to get a parts company that live up to their end of a contract. I'll never buy from them again.
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Diversity of Products or Services
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Partsgeek - Fraud advertisement
Partsgeek - Fraud advertisement
1/2

Partsgeek - Fraud advertisement

#1086496
This part number when i saw it on site only 57 dollars ...but when i email and try it to buy they want to charge 87 dollars somethings...and been very bad service try dift off customer... Even wrong order wrong part ..and reply to exchange 10 mins later still said order already sent out...
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They sent me wrong parts.I ordered them for my 1970 Oldsmobile and I get parts for a 1968 Camaro. They won't take them back. Had to send pictures in to show them it was the wrong parts. They must have some flunky pulling parts stuffing them in the box and sending them....
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1.2
Product
Auto Part
#1055689
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Received parts kit and kept them until my car logged the proper mileage. The day before Christmas, I left my car and parts at the local Acura dealer and was told they would have my car back by that afternoon so I would have it for the Christmas weekend. An Acura tech...
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Product
Auto Part
#981848
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I BOUGHT A PART WHICH WAS MISREPRESENTED BY THEM ONLINE. THE PART I BOUGHT WAS NOT THE PART ADVERTISED ONLINE. THE PART I RECEIVED DID NOT MATCH WHAT I PURCHASED. CUSTOMER SERVICE DOES NOT EXIST. ONLINE CHAT IS ONLY TO TAKE ORDERS. FIRST AND LAST TIME PURCHASING...
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BRIANGRAY
BRIANGRAY

AFTER I COMPLAINED TO THE BETTER BUSINESS BUREAU IN NEW JERSEY THE PROBLEM WAS RESOLVED.

1.2
Product
Auto Part
#938370
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I ordered part off of their online service. In their description field was the make, model, year, and engine size that I had so I ordered the part. It was wrong. When I laid the part I took off of the truck next to the part they sent there was no comparison. I took a...
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1.0
Product
Auto Part
I didn't like
  • No service at all
#927288
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Horrible company to deal with placed order on Sunday received message Mon they were out of stock on my hood the main part I needed. I immediately contacted them to replace with another one of the 10 they had in stock all I got was sorry to late so I told them to cancel...
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1.3
Culver, Oregon
Product
Auto Part
#921599
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selected my vehicle (year, model, etc) and selected the part that i needed (window motor) once i received the part and went to put it in, it was the wrong part. Contacted parts geek to return and exchange the part, they have been going back and forth with me that its...
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1.0
Product
Auto Part
I didn't like
  • Horrible customer service
#901616
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I received a defective part, but due to the lengthy return and replacement process The auto shop tie wrapped it together so we could use it. I received an E-mail from Part geeks stating they had reviewed my problem and would call me or E-mail me by 8-3. It is now...
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Product
Auto Part
#896958
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