Product: Auto Part Clear all filters (66 of 66 reviews match)
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bought the parts on 7-23 and the ball joints the part failed on both sides. One actually dropped and the second one was on the point of popping out as well. I am a experienced mechanic. I didn't install these wrong. These were just faulty parts. I will never recommend...
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1.0
Product
Auto Part
#1130253
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Partsgeek - Paerts Geek return policy
I have ordered a part for my 2006 Audi which end up a wrong part when I received it. I sent them a ticket to inform them about the situation and they kindly sent me a label to return the part at no additional cost to me. They sent me a second part and the same thing...
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3.3
Product
Auto Part
#1123024
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The part was defective. Since it's electrical (I'm sure that's what they'll say), no refund. The new part $100. Labor to remove the defective part $180. They want me to return it and even pay for shipping. They should be paying for the new part and the labor. When I...
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Auto Part
#1116047
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Etrailer - They were good years ago

#1130835
Now they will mess up orders and give bad advise. They sell cheap parts but need to refrain for telling people false information.
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Partsgeek - Wrong part was sent

#1130686
1.0
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Order a part for my ford truck . 2 weeks later the part shows up for a chevy. Emailed several times . Never got a response. Cancel the credit card charge. Worst company to do business with. Very dishonest.
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Billions And Trillions - Great company

#1130511
5.0
Details
Great company. They always send me the right parts in excellent condition. Thanks for all your help.
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Autozone - Should be put out of business

#1115207
1.1
Details
Sell products from china or less dont stand behind there return claims.PLEASE BOYCOTT THEM. SIGNED MR.Z. THANK U
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had to take the whole grill back off my truck and rig the old part back just to be able to drive,Rock auto has zero help so far and sold me crap.Now i just want my money back ,and i cannot go to work until i locate another part and switch the crap out.Not impressed to...
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1.2
Product
Auto Part
I liked
  • Never buying here again
I didn't like
  • Bad leaking part
#1115680
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I ordered a part from them that was defective and they refuse to refund money, even returned part at my expense and they sent it back to me. reported them to BBB and attorney general and they have ignored all. total crooks and I am out $70.00 They went to great lengths...
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Auto Part
I didn't like
  • Customer service
#1107039
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I have ordered from ROCKAUTO on several occasions, I got an inner tie rod with not nut, I got an outer tie rod end with no grease cup, another tie rod was a used part, they said they would send another and they had the audacity to tell me to told to hold onto the bad...
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Product
Auto Part
#1104411
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Dear customer service representative, I am a lifelong customer of Summit and have ordered hundreds of parts from you.I have never had a problem that was not immediately resolved or assisted by your company. I order parts whenever I have the money to work on my 1967...
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5.0
Product
Auto Part
#1104139
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Partsgeek - Fraud advertisement
Partsgeek - Fraud advertisement
This part number when i saw it on site only 57 dollars ...but when i email and try it to buy they want to charge 87 dollars somethings...and been very bad service try dift off customer... Even wrong order wrong part ..and reply to exchange 10 mins later still said...
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Product
Auto Part
#1086496
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I found them on a web search looking for a hard to find part. They said they had it in stock and it was new, not used. They claimed because it was new and a discontinued Dodge part the had to charge the ridiculously high price, twice retail, $1050! I needed it so I...
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1.0
Product
Auto Part
#1085703
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Parts are not the correct dimensions, and all they can ask for is part #'s. Website does say you will be refunded in full if it is there fault you have to send it back. And they guarantee there parts to fit. Lies, they will not do that, and parts do not fit. These...
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1.0
Product
Auto Part
I didn't like
  • Very bad services
  • Very poor customer service and response time
  • No supervisor to voice complaints too
#1083095
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