Product: Auto Part Clear all filters (0 of 196 reviews match)
filters
Seller:
Show
State:
Show
City:
Show
Product:
Show

Rockauto - About a wrong part

Ordered the wrong part after installing it’s not working
1.0
Details
Warranty
Product
Auto Part
#1378567
Reply to reviews
the part was for a nissan product not for a toyota as described in parts catalog . when contacted was told that it was more to pay for the return shipment then what the part was work. i originally paid for the part and the shipping of it. Don't understand their...
Read more
3.9
Product
Auto Part
I liked
  • Ease of website navigation
#1352820
Reply to reviews
Show

Rockauto - My part came defective, it was returned for replacement n that was never sent

This is the worst customer service I’ve ever experienced, part was defective and need it replaced and you guys so far have took my money and that’s it
1.0
Details
Advertised vs Delivered
Delivery Service
Discounts and Special Offers
Ease of Use
Equipment Quality
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Service Scheduling
Turnaround Time
Usability
Value for money
Warranty
Product
Auto Part
#1346433
Reply to reviews
Show

I would recommend ordering from partsgeek.

The part they sent did not match picture on website. They are now delaying return money. Customer service representative was not helpful.
1.8
Details
Advertised vs Delivered
Delivery Service
Discounts and Special Offers
Ease of Use
Equipment Quality
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Service Scheduling
Turnaround Time
Usability
Value for money
Warranty
Product
Auto Part
#1346387
Reply to reviews
Show

Rockauto - Finding the right part for my truck

The parts are send to me for my truck or too small I'm trying to figure out what do I need to do to get the right size part
Product
Auto Part
#1341858
Reply to reviews
I sent the back part back as a return refused the part because it was not needed I have not seen a anything a regarding a refund for my ticket and was $300 is like $299.79 my name is Bellville Bel the a palander P ALA NDER my email is belval palander Gmail.. com my...
Read more
2.4
Product
Auto Part
#1341102
Reply to reviews
I've had multiple part failures all within a few months of purchase. Shortly after a big order I had a shop install a lot of the parts. 1 of (of the many) parts failed and led to internal engine damage causing low compression and the motor no longer running properly,...
Read more
2.2
Product
Auto Part
I didn't like
  • Terrible service and very cheap defective parts
  • Blinkered approach to sops -costs them and customers more money
  • Failure to ship correct parts
#1335586
Reply to reviews
Show

Rockauto - My part came damaged

Rockauto - My part came damaged
I ordered a cooling fan mudule for my 07 kia sedona and it was put on 4 days after we recieved it and the part is now bad again. Its $114 part snd its been on less than 2wks and is not functioning now. I need this part replaced asap bc we are going on vacation and i can have my vehicle not functioning properly.
Product
Auto Part
#1314798
Reply to reviews
Show

Advance Auto Parts - Return item

Bought a crankshaft sensor and it stopped working and tried to exchange it for a new one because on receipt says limited warranty and bought it on 5/04/18 less than 6 months ago. Went to jackson nj Store #07527 manager Pete said i cant and gave me no reason other than no. Couldnt even tell me how the limited warranty worked either just want my vehicle running again
3.1
Details
Advertised vs Delivered
Delivery Service
Discounts and Special Offers
Ease of Use
Equipment Quality
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Service Scheduling
Turnaround Time
Usability
Value for money
Warranty
Product
Auto Part
#1308805
Reply to reviews
Show

Rockauto - Poor customer servicw

Got a store credit because they sent us wrong part. Still cannot use store credit. System does not recognize store credit number. Tried to verify info. No k One gets back and there are no love voices
2.2
Details
Advertised vs Delivered
Delivery Service
Discounts and Special Offers
Ease of Use
Equipment Quality
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Service Scheduling
Turnaround Time
Usability
Value for money
Warranty
Product
Auto Part
#1307565
Reply to reviews