Product: Auto Part Clear all filters (0 of 167 reviews match)
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Ordered a part. Part looked different but bolted in. Part was incorrect and failed. Part ordered correctly and shipped in a box with correct part number. Cannot return due to being installed. Cannot find a method to explain and cannot speak to anyone. Rock Auto is the...
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Auto Part
#1296842
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Sick of this place, customer service is great I usually like the employee's but the parts/database have gone way down hill. I always feel gouged and these are regular common maintenance parts not special vehicle or motorsports. An employee cost me 4k repair bill...
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Auto Part
#1281179
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Rockauto - Got a new part and it is bad

Yes got crankshaft sensor and it is bad
Product
Auto Part
#1268648
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Rockauto - Need help

I ordered and installed a rack and pinion. After a month its defective and leaking. When im trying to get another one there is a core charge and my 1st one wasnt a core charge . Shouldnt it be free and not charge me to get a replacement?
2.1
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Auto Part
#1265492
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Installed wheel bearing just two months ago in the ABS sensor has already failed. Instead of just sending a new sensor they require me to remove the whole bearing. I had my concern is buying something like this online. I wish I’d gone with my instincts. They hide...
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2.4
Product
Auto Part
#1264815
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Rockauto - Sucks should be able to talk to some one

I think you guys have the worst customer service ever.i bought a part never even open the box return it and im getting blame for it..you are not evwn tryung to refund me my money back..ita the worst company i have evwr bought from..
1.0
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Auto Part
#1261805
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So, stick to Amazon or Ebay products, who do care enough about their customers to provide a Seller Rating & a Review Section. If you think I'm just an irrational hothead, I copied what happened when I ask for customer reviews on their chat icon & I'll paste it at the...
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1.0
Product
Auto Part
I liked
  • Charade of reputable service
I didn't like
  • Absolutely worst reputation once researched
#1252852
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Ordered a part on there site based on my vehicle information which I entered correctly. Selected there recommended part from their list that was supposed to fit my vehicle. They shipped the part in poor packaging and it was not the right part for my vehicle. There is...
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Auto Part
#1252834
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Rockauto - I bought a defective part

Purchased brake caliper, rotor, pads. Caliper was remanufactured in Mexico. The threads for mounting is stripped out on one of the mounting points. The disc pads do not fit the caliper that was ordered. So in summary, the China manufactured pads do not fit the Mexico remanufactured parts. Double checked all part numbers.
3.2
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Product
Auto Part
#1252762
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Rockauto - I received used part

Ordered new part but received used part. I dont put used parts on my car. I want to return the part
Product
Auto Part
#1251991
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