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To whom it may concern I was searching a book entitled Yeni Medya Kullanıcının yükselişi and l came across brilliant download. I followed up necessary procedures and downloaded the book.

The only message regarding payment was 2USD then I was charged 38 USD without any info or receipt. Plus I do not have access the book. Could you please return my money since I was not informed.

Regards, Hanife A. {{Redacted}}

Reason of review: Problems with payment.

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