Other Company in Arlington Heights, Illinois - Nightmare cancellation, hidden fees, customer 'service' stinks!

Couldn't give a lower rating. Internet service sucks. Customer service SUCKS. Easy to sign up, impossible to leave!!!!

They put you on a 2 year *contract* (which wasn't explained to me when I signed up!) and then when I tried to cancel--of course I got stuck with the 'restocking' fee.

I was on the phone with them (waiting) to talk to somebody for over 45 minutes (the first time). They said they would have to call me back and would resume my cancellation process within 48 hours. They failed to call me back AND did NOT cancel my service.

I had to call back (waited another 45 minutes) to cancel. I asked repeatedly what the procedure was to cancel my service and nobody could explain it to me. Was transferred to "account services" which told me that they would charge me the restocking fee once my equipment was received. They threatened to charge me an equipment fee if my equipment was not received within 30 days of cancellation (which is why I definitely got the tracking with UPS).

4 weeks after I cancelled my service (and sent back my equipment--confirmed by UPS) Clear called me to tell me that my account was OVERDUE. YUP. You guessed it....on the phone again with CRAPPY "customer service" waiting and waiting and waiting.

Nobody cared about my situation--it sounded like the girl was eating while on the phone. Either that or she was drunk. I asked for a manager and was denied a manager. She stuck me on hold.

Account services said that they had cancelled my service 3 weeks ago and would charge me a 'convenience fee' to process a payment for for my 'overdue' cancelled service. I asked if I could just pay the 'fee' (I just wanted to get off the phone at this point!!!!) and they said I would have to speak to billing services. They stuck me on hold AGAIN to 'talk' to billing services. I was on the phone for over an hour.

AVOID CLEAR. IT SUCKS. EASY TO SIGN UP, IMPOSSIBLE TO LEAVE!!!!!!!

Read
UGot2BeKidding
Review #221363 is a subjective opinion of poster.

Other Company in Waltham, Massachusetts - Rear ended, told it was all set for ambulance service, commerce never paid bill

I was rear ended, 100% the other guys fault, told it was all set for ambulance service, commerce said no problem, never paid ambulance bill despite getting paid by other insurance company, now i am getting debt collector calls, pathetic, looking for better options in future. Made numerous calls to agent, she kept saying its all fine, nothing happened.

I was rear ended, 100% the other guys fault, told it was all set for ambulance service, commerce said no problem, never paid ambulance bill despite getting paid by other insurance company, now i am getting debt collector calls, pathetic, looking for better options in future. Made numerous calls to agent, she kept saying its all fine, nothing happened.

Read
Anonymous
Review #221339 is a subjective opinion of PissedConsumer221339.

Other Company in Phoenix, Arizona - I have already started making money

im in the u.s, I got a cal from a young man the name has slipped my mind, but any way i went through a interview with fbs than i a paid 3200 on one of my card started my website up i had a coach to help me through everything within that same month i made my 3200 back plus 200 extra buck in my pocket. it has been 6 months im averaging about 6 grand a month now im excited because i was in alot of debt now im almost completely caught up on everything plus my grand kids will have extra money for college THANK YOU PHOENIX BUSINESS SOLUTIONS you changed my life

Read
Anonymous
Review #221329 is a subjective opinion of PissedConsumer221329.

Refused to refund for damaged desk

I have not found one positive review for this company. Buy from somewhere/anywhere else.

We received a damaged desk and they would not refund our money after over 30 calls over two months. It was apparent from my experience that stalling was a strategy to get us to relent. After reading all the reviews on line there is no doubt. If you get caught up in this, have you credit card put a stop payment on it.

Don't let them convince you to drop the hold because they will then charge you! In the end we found the desk for $150 less somewhere else and the service was fantastic!

Read

1 comment

billdoug50
#326614

U-m-m-m-m Wouldn''t the company name help just a little?

Anonymous
Review #221306 is a subjective opinion of PissedConsumer221306.

Other Company in Flemington, New Jersey - Angry customer

paid $ 535.00 for brakes front and rear had to bring back the next day waited another 3 hrs to install rear rotor they said that was defective i will never do business with you again this is the one on river rd in north arlington nj and i have been doing business with that center since 1978 don't mind paying that large amount of cash but do the job right the first time it's totally upsetting and i will never do business with your company EVER i am really upset then to wait 3 hrs come on now a new one should have been installed the first time

Read
Anonymous
Review #221220 is a subjective opinion of PissedConsumer221220.

Other Company in San Jose, California - One of the worst builders n money seakers senen so far... BOOOGASSS!! group

i know them very well.. one of that fellow was a lecturer in our college..as part of the business its keen to see the more profit in short peroid of time..

but i havent seen like this? started at 1998 and by the end of 2011 driving AUDI Q 7 car is the final result of wat bellary reddy's doing now by earning in a short span of time ha ha ha .... taking money from customrs n putting vertical three lines on their fore head... enjoy guys..!!!!

Govinda govinda... i dont think so that those building or flats which we ve owned from them wont survive no longer...

Read
Anonymous
Review #221206 is a subjective opinion of PissedConsumer221206.

Something That Has To Go Public - Army Lawyer Corruption

While US Government and military lawyers are not generally considered part of the consumer community, I have found from my own experiences that they are just as corrupt, self-serving, and unethical than those in the for-profit sector (if not EVEN MORE because they compete daily against each other for limited promotions and choice assignments).

Take US Army lawyer JAG Captain Matthew S. Fitzgerald. His egregious ethical behavior deserves permanent posting to this site given that some day shortly, he will depart the US Army and likely practice law in the private sector. So consumer public - beware if you see this lawyer's name in the future!

While I was on active duty with the US Army, I was THREATENED by Fitzgerald to do something which was contrary to the US Army legal regulations (which I did not know at the time but Fitzgerald did). His motive was to boast this as his first "accomplishment" on his annual performance report of which I later got a copy. This threat resulted in my losing over $50,000 of my personal funds - all because Fitzgerald was trying to get an edge on his lawyer contemporaries.

When I asked the current top US Army lawyer (now Lieutenant General Dana Chipman) for assistance, the first thing they did was appoint Fitzgerald's previous boss and his very obvious close friend to "investigate." Since there was no wrongdoing found as a result of this faux investigation (what a surprise!) but specifics were protected by the Privacy Act so I could not see them, I filed the same complaint with Fitzgerald's state bar (Oregon) which is not protected under privacy laws. Evidence showed that Fitzgerald lied no less than 10 times to the Oregon State Bar when making his official written testimony on the matter.

I pointed this out to Dana Chipman's office as well as several other high ranking US Army lawyers. It was all COVERED UP by the Army's top lawyer hierarchy.

Just to add insult to my financial injury, Captain Fitzgerald got promoted to Major. What else can I say other than, "A fish rots from the head down."

Read

3 comments

Anonymous
#989813

Makes a lot of sense to me. Lied 10 times huh?

That's as bad as 5200 Pentagon officials and Dept.

of Defense contractors watching kiddie poem and it was all covered up. Cover ups happen everyday.

Bad Lawyers
#326366

So who the &*$% are you, "Eva?" I don't see you in this post at all. And how are YOU somehow now PERSONALLY involved in this? Fill me in, will you?

Anonymous
#326357

Who are you? And why have you dragged me into your *** little drama!?!?!?!?!?! This comment will make no sense to unaware readers - but it will to the AUTHOR who wrote this entry!

Bad Lawyers
Review #221203 is a subjective opinion of poster.

Other Company in Denver, Colorado - Sent faulty telephones

I had to pay return postage for a faulty telephone. If I wanted to return it and not get another one, they wanted to charge 15% of cost plus $8 to $10 for shipping. (about one third of the cost of the phone) I shipped it back with signature confirmation for $5.37. The company was not willing to work with me. If the second one had not worked, it would have cost me another shipping fee

The customer relations person was brisk and hung up before I could get her name. I had already tried everything including talking to 3 other people at the company to try to get the phones to link to my base phone.

Time will tell if they respond to my request.

Read
Anonymous
Review #221180 is a subjective opinion of PissedConsumer221180.

Other Company in Athens, Georgia - Insurance losses

This is to help. Property loss checks are made out to the customer and the mortgage company for various reason.

Please be aware you will need to send in documents. FEMA also requires documents. Being rude doesn't help. Insurance companies should advise the customers to speak with their mortgage companies regarding their procedures.

911 was a terrible tragedy. Everyone is screened when going through an airport. Every mortgage company has a claims processing department or a loss draft department. After events like Hurricane Katrina the procedures change on a regular basis.

Everyone is required to file income taxes every year.

Each disaster brings death, destruction, heroes, criminals, etc. To get your life back as quickly as possible, information is king.

Read
Anonymous
Review #221170 is a subjective opinion of PissedConsumer221170.

Other Company in Livingston, New Jersey - Don't bother with the $3 off coupons.

When you make some purchases, the store receipt includes a $ 3 coupon if you do the store survey. After going through the survey, I was left at a page where I can "like" them on facebook or twitter etc. No screen appeared with a coupon! My receipt had not expired (was within the 2 week period) and I went through the entire survey online.

No coupon!

The other issue is that there is rarely enough stock at the store to accommodate the sales for example chocolate bars. I am given rain checks that I usually forget to use, after buying what I needed else where.

Read
Anonymous
Review #221146 is a subjective opinion of PissedConsumer221146.