They took 6 days over a 2 week period to do a job we were told would take 2 - 3 days.
They put dents - not just scratches in the walls. They did not follow the manafactures instructions on applying silicone.
They broke the taps to my washing machine because they didn't disconnect them before moving it. (We were charged extra to have them move the appliances and furnature.)
They ran out of carpet!?! They charged us in full and there was no carpet in one room - nothing had been put in place - our baseboards were'nt done etc.
The base boards had to be re-done as the tops of the boards didn't match up evenly - again we were charged for this baseboard installation.
They left a ripple in the carpet, which we had to ask them to come back and fix. We were told we could call a plummer and they would cover the bill and we could patch and paint our walls - but there was no $300.00 credit put on our account as agreed.
They said it would include a spare box of flooring for future repairs, but they only left some partial pieces, but did admit it had been factored into the quote for a full box.
They broke our oven door, but the oven was old and that was just the way it goes.
There was more....be very careful in dealing with this company. We didn't get our "free hall mat' either. The quality and service are not there.