i own a 1999 sl 500 mercedez benz. I took it to break check in humble, texas and they told me that they could perform the alignment, and i purchased the life time warrant.
i brought the vechicle back for a re-alignment, only to be told that they did not perform alignments on this particular vechicle, however, I showed them my receipt where they did do the alignment with the life time warrant. The manager told me at that time that they did not have a particular tool which was. needed to perform an alignment on this type of vechicle. I was told that each individual mechanic assigned to do alignments on this model vechicle are responsible for having this particular tool, not break check.
so if this particular mechanic quits then break check blames that person. break check advertise alignments with a lifetime warranty if the customer choose to purchase it. i was informed by the district manager that this paricular cost over four hundred dollars and break check would not supply one. he stated that he would refund my money and could not do a re-alignment.
I don't believe this particular tool was ever used on my vechicle, they gave me a regular alignment and lied to get my business. i was informed by the district manager that they would refund my money and it would take 7-10 business days to get to me.
This type of advertisement is unethicle, deceitful, and totally unprofessional. i will never do business with this company again.