My family and I went to the dump (ATLANTA) on a Saturday after seeing several hundred commercials about the dump and 3 years no interest. We arrived and were instantly hounded by 7 or 8 different people fighting over who would put the screws to us 1st.
After the debate of who would help us the lady that did is the most incompetent I have witnessed. EVERYTHING she said we found to be wrong, (BY HER CO WORKERS) and we turned a 2 hour trip into 6 hours. We arrived @ 10:30am and left @ 4:30 with a lunch in between to help her do SIMPLE ADDITION. She took our info and for some reason started on 2 accounts.....
1 for living room furniture and 1 for bedroom furniture. (We found out that is a commission/credit thing that they apparently all argue for.) Back to the math, she had brain freeze on how to apply credit to 1 account, a down payment on both and the rest on another account... she created! WOW!
At the end of the Saturday she could not get the information, (with the help of 4 others) into the system. She said she would handle it and call us before dark & she did not! But wait.... now the mattress we want is going to have to be built and will be 15 days before delivery!
WOW #2! So.....we left and she finally called us on Sunday morning. When she did call us back she said we now have to drive another 1 1/2 hours back to the dump to sign paper work she knew the previous day we would have to sign. We changed our plans for the day and my wife jumped in the car and drove back to the dump to sign paper work that should have been handled on the "I can't seem to add" Saturday only to find that the price and rate changed.
They want to add a % to the order and changed the price total and still somehow owed us money back???
WOW #3! I told her NO WAY & it is not the money now but it is the principle of it.We will buy our furniture from ANYONE but the dump!
PLEASE BE AWARE OF BAIT & SWITCH ON MORE THAN AN AGREEMENT BUT A STRAIGHT FORWARD LIE!!!