I have ordered few hundred dollars!!!! worth of plants and seeds, Seeds were ok, and were shipped relatively soon.
Most of the plants came dried, broken or moldy in a big plastic bag instead of a box. I am not *** to know the difference between dried and dormant, and these were NOT dormant!!! The Customer Service was horrible, and was messing with me for two weeks. First they wanted a shipping label that I have sent them, then they wanted pictures of the dead plants, and they kept telling me to wait and see that maybe the plants will come back ...
Then after that they told me that I had to ship bad plants back within 14 days, which by the time this was over, was too late. Better Business Bureau should be able to accept the complaint.
Customers should keep complaining, otherwise this lame business will keep ripping people off. DO NOT BUY FROM THEM!!!!!