We asked the waitress about the appetizer specials listed in menu. This special was described as ' 3 trio sized appetizer platters for $12.49.
We interpreted this as three platters of 3 item appetizers on each platter. We questioned the waitress about it & she said we could choose the appetizers for each platter from the list. She also told us about the' 2 for $20 special' that included 2 entrees plus one appetizer. We told her since we were later going to a party for dinner we would just have the 3 appetizer platters for $12.49.
If we hd not understood the advertising, she never clarified it for us. We knew the full sized appetizer platter was listed in menu for $11.49, so we felt these , what we thought were mini appetizer platters, were a good special. We were shocked when we received our bill & were charged $12.49 per platter. We talked with the waitress, who also brought over the manager.
We asked why she did not clarify it for us, knowing we did not want to spend much since we were leaving for a private dinner party later. $12.49 for each appetizer platter with 3 appetizers on each platter was more expensive than if we had ordered a full dinner entree. We were very upset about this and felt we were overcharged. We questioned why the advertisement said 3 trio sized appetizer platters for $12.49.
Can you see why we thought this special was for 3 platters since trio described the appetizer platter and 3 stated how many platters we got. That was very misleading and we left that restaurant with a bad feeling and probably won't go back. This Applebees is located on 12235 Jefferson Ave. in Newport News, Va.
23608 ( not sure on zip code but think thats it) Betty G. Carlson June 5, 2012 (date of dinner)