I understand the complaints that others have posted about being pressured to buy. We weren't pressured at all. Our salesperson told us about the offer and then told us the pros and cons of it. He gave us other options and it was our decision whether we wanted the model that was being presented at a cheaper price, or the higher priced better model. He was honest and told us approximately how much we would spend on maintenance if we bought the advertised model, and then the approximate cost of buying the better model. Being that it was more cost effective to purchase the higher end model, plus the VERY low maintenance that purchasing this model would bring, we decided that the higher end model would be the one for us. He told us at the very beginning that he would love to sell us a pool, but it was completely our decision and if we chose not to purchase one, he would thank us for our time and then leave.
They came out when they said that they would and the installers were very friendly and helpful. Once the pool was set up, we contacted the installation department and they walked us through every step of the way and answered our questions thoroughly. I admit, I probably bothered them entirely too much, but they didn't mind. They told me that was what they were here for. When we closed it down last year, we were told to contact them when we opened it up again and they would walk us through the opening process.
We are extremely happy having this pool, and my 7 year old just loves it.