Horrible. Wish I'd read the reviews.
Paid extra for early morning delivery. At noon, no delivery, so I call. After being on hold a long time, somebody finally picks up, poitely asks me to hold again. After another long time, I'm told they'll call me back.
They don't. At 3pm, still no delivery, I call again. After much more long holding, told the flowers are definitely en route, and I will be refunded the money I paid for early morning delivery. At 5pm still no delivery, I call, after another long hold I'm told the delivery cannot be completed.
I am fed up at this point and ask for a refund. After another long hold, I'm told I'll receive one.
Never received refund, never received flowers. A horrible company, avoid at all costs.