5 Piece black luggage set returned due to request for payment on delivery.
My name is Margaret Okubo. I ordered a 5 piece black luggage set and made the requested payment and standard shipping fee. $89.95 paid by my bank on 8/8/2014. I refused to pay $40.00 more dollars for delivery. I should have been given advance info that COD charge is expected.I have returned the luggage set and expect a refund. Please contact me via email at firstname.lastname@example.org.
I hope to hear from you when you receive the returned product.
I am very disappointed as I needed this luggage to travel next month. Hope you can sort this matter out urgently.
I am a recurring customer and certainly expect better treatment.