I too was conned by JMAC. I was contacted and told they would rewrite my resume which would say all the right things to attract job offers.
They also said they would provide job leads to the 80% of unadvertised 100K jobs. They accepted my expectation of getting a reasonable job offer in 90 days. Lastly, they said they would fax my resume to all of the corporate leaders in my area and the top recruiters. It has now been over 4 months and I have not received one interview, let alone a reasonable job offer.
They have also not provided a single job lead, but instead sent me hundreds of articles that have nothing to do with a tip on a job, and they have sent me articles from out of my specified job area. For example, my job agent informed me I had 57 "job leads" for unpublished retail jobs in Colorado. When I opened them, 50 were articles on what each state was doing to prevent tobacco usage by teenagers. As far as faxing my resume to corporate business leaders, they faxed it to 1000 junior colleges and other nonapplicable agencies.
What tipped me off was when I received a call from the HR at Shoreline Community College saying my resume had been faxed to their librarian. When I told them I had a company doing this for me, they told me that no legitimate company would do this. I also received over 50 letters from colleges saying they did not hire this way and to apply to their website if I was interested - which I was not. As far as the "high quality" resume they prepared, after sending it to 6figurejobs.com, it received an average of 5 hits per month.
My previous "crummy" resume prepared by me had averaged 40 hits per month. Then when I has another company critique it, they said it was not hard hitting, and was very unimpressive. Finally, Judy McVeigh kept pushing me to request a mail merge so I could send out a resume to many companies. I requested a mail merge on November 6, 2007, and they never prepared it, even though I talked to Judy several times and several other people.
Based on all this I initially requested a full refund of $8,500 dollars because they did not come close to living up to their promises. My thought was, they provided zero service so I should get all my money back. Paul Bokelman then called me and offered me 30% of my money back, because they had invested a lot. On this website, they get glowing remarks from Rip Off.Com for doing a great job of working with customers who have written to complain, to include even providing a full refund.
But, they have been anything but helpful to me. They have already told me I must go to Arbitration so I have filed my case. In my opinion this company is a disgrace and I would happily join any class action lawsuit against them.
I would also like the Colorado State Attorney General to know how they operate!!