what is going on,,you had 2 reps out to my home the 1st rep said ur couch is junk,the 2nd rep was so mad that he had to come in the city of chicago he did not even look at our problem,,,
we are being laughed at from over 30 guest yhat have come over and sat on our couch,,they all say the same thing u lean forward and the cushios feel like u r sitting on a bounch of rolled up socks...
we have called our store a # of times only to be told that there is a form in the mail..
we have not recived 1 letter..
i will file fraud charges this week..
then they call and ask if we r happy,,,we tell her the story and she laughs as well..
tapped all phone calls and e-mails..
now it is time for the media
5121 s. keating