I have never seen a bank where they will attempt to process charges on a debit card when there are no funds on the card to cover the charge, which were never placed by the card carrier.
I have since allowed the account and card close due to the fact the bank cleared a previous amount, but then turned around and did the same thing saying that I owe $166.00.
I called customer service needing a letter stating the date the account and card was closed, and was told it closed 02/05/2010, but needed to call recovery and they will help with a letter.
I called recovery and updated my information and then was told by Nicole who was very rude that they would not send a letter, but the account was closed in 01/2010. When I asked to speak to a supervisor she told me there was no one else there and no one else for me to contact. I told her that I was unemployed and receiving state assistance and thats why I needed the letter and she told me that I needed to pay in full or set up a monthly payment plan.
I decide to go online and see if there was a catergory such as this where I can voice my concerns, and I need the letter before 08/27/2010 or SRS is threatening to cut off my benefits
Leonard P. Watson Wichita,Ks