Never in my life have I met such unprofessional and dumb people.We were on
a hardship program with hfc for our mortgage I am a disabled person and my
husband was taking pay cuts right and left so we got in the hardship program. He eventually lost his job and has since found new employment at
half of his wages we are trying to get back in the hardship program and have had nothing but the run around they want to up the payment of over
200. a month trying to explain to them is not getting us any where and then
we were told we were approved a day later we get a letter wanting proof of income which they already have. How can a company quote you a hardship payment amount if they don't have the necessary documents. My next move is
to call 800-685-5880 ext 3403 marty milella director of customer service
or terry washington 630-758-3789 in the complaint department.