On 11/4/2010, I go in to get glasses for me and my daughter hoping to get glasses in one hour. They wait until after we get the exam, pick glasses and pay before they tell us it won't be ready for a couple of days.
Fine, I guess we are in the "most cases" category, for 4 different pairs of glasses. I pick up my daughters glasses 2 days later when they are ready. Neither of my glasses are ready. I have to wait another week for one to be ready.
But the other is still waiting on frames and nobody has an idea when it will be ready. Today is the 17th. I spoke to a guy over the phone and he didn't seem to bothered by the fact that I don't have my glasses, that he didn't know how long it would take to get my glasses. He just didn't care.
Not sympathetic for the length of time or the strain on me. It's worse than going in for a 5 min oil change and it taking 2 hours. Eyemasters was pid on the 4th.
WTF. -Grady Roberts - email@example.com -