i bought a big mirror and frame from them, they charged me for deliver and labor and 10 months later the mirror cracked from left to right. the shop will not help me in any way, they said 10 months is too long a time for them to do anything.
mirrors do not have a mirror life of 10 months, mirrors last for years, they are not at all helpful, and the owner joe is no where to be found, he will not call me back,
also, woman , especially do not shop there, since i think that is the reason they are not willing to replace the mirror, they are taking advantage of this fact, if i was a man, they would not have the attitude they have, and would do something.
i have spent close to $300.00 for a mirror that now has to be replaced or thrown out. it is of now use to me in this condition.
when i call all kc the salesman? keeps saying its my problem/fault, they will do nothing and i have to pay to have it replaced, delivered and pay for labor. so you see, all they care about is the money and nothing about customer relations. do not shop there, or buy anything from them, they dont stand behind their sales