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I purchased a $700 daybed and after 6 months the frame fell apart. I was told my-fault!
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Mar 17, 2008 Other Company complaint |
I purchased the white mariselle daybed. The frame of the bed fell apart and I was told the bed was not put together properly because there was no bunkie board. When I purchased the bed the sales person never said a bunkie board was needed and I was told all I needed was a mattress. My agrument is if there was a bunkie board and mattress , plus the weight of my daughter the bed was destined to fall apart due to the quality of material used to hold mattress. Complete garbage! The technician was rude and closed minded and I received the same service from customer service. They place blame on the customer verses being accountable.
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